Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
292 reviews
southminisplits.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you are a homeowner, a commercial property manager, or an HVAC professional, our product and service quality will leave you dazzled. We guarantee everything we do and everything we sell.Our company is one of the pioneering, as well as the largest, suppliers of ductless mini split and multi split systems in the USA, since 1999. We have been proudly supplying our products in almost every country and region of the world through our chain of established distributorships, long before such ductless split systems have become widely available in North America.All of our products sold here are top quality Cooper&Hunter brand equipment, which is a worldwide registered trademark.SouthMiniSplits.com has been established to offer direct factory level pricing to the general public in North America and US territories, through a user-friendly e-commerce website. Our well trained colleagues in the customer service and technical support departments are at your service for any questions, and are here to provide a fine buying experience for our clients.
southminisplits.com (southminisplits.com) has 292 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
292 approved reviews, newest moderated first
The delivery guy called me saying I needed to send people with truck to ge the equipment from him because he “wasn’t going to risk his truck going up the hill”. It’s not even a hill but maybe he should consider working on a different area because LA is all like that! He rejected the delivery and I don’t have the equipment yet. No one has called me to reschedule!
By Miguel P.
I waited a few months to write this review to make sure the work held up, and I can honestly say everything has been perfect. From the beginning, scheduling was smooth and hassle-free, with excellent communication every step of the way so I always knew what to expect. On installation day, the team arrived on time and completed my mini-split AC install quickly, efficiently, and with great attention to detail. Their professionalism and customer service were outstanding. Don’t hesitate to call them—you’ll be in great hands. I’m very happy with the results and will definitely use them again going forward!
By Jeremy S.
Titus was very helpful and delivery was fast!
By R Wright W.
Competitive price for the specific product (not as inexpensive as Home Depot) but allowing for various line sets made the difference in customizing my needed system. Downside - oddly short on various accessories for the system (pad, condensation pump, disconnect box, brown line set cover).
By Kevin
Found what I wanted and it shipped quick and was a little cheaper than the only other option I found.
By William M.
Southminisplits had exactly what I wanted. Easy ordering, very fast delivery. Very helpful staff. I mentioned this purchase to a family member, informed her of the phase out of R410a units. She purchased 2 the same day. I install and maintain these units. For family only.
By Eldc C.
The absolute best customer service experience. Chat was supportive and so kind. Answering all my questions…without delay. This support was top notch. The units are GREAT! Nice and cold like we wanted. I’ve already referred other people to Southminisplits!!!! Give them a try. You won’t regret it!!!
By GailaM.
Fast shipping and great price. Answered all the questions I asked
By Gregory
