Good suggestions and patient with me…
Good suggestions and patient with me and my kids.
By Jeffrey F.
Response from SonderMind· Jun 25, 2026
Thank you for taking the time to leave us this review!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
Good suggestions and patient with me and my kids.
By Jeffrey F.
Response from SonderMind· Jun 25, 2026
Thank you for taking the time to leave us this review!
Therapist was late to both sessions we had with her and seemed distracted and texting during the sessions. To top it off they didn’t submit the claim to my insurance and took the full amount of 100+ dollars off my card on file. I do not recommend
By Anwaar M.
Response from SonderMind· Jun 26, 2026
We appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please contact us at 844-THERAPY or [email protected]. We would love the opportunity to discuss and resolve your issue.
Amazing support. Very communicative and wise. Highly recommend
By Shawn T.
Response from SonderMind· Jun 25, 2026
Thank you for taking the time to leave us this review!
It feels good to work through my issues.
By Desmond M.
Response from SonderMind· Jun 25, 2026
Thank you for taking the time to leave us this review!
My therapist makes me feel like I matter. She’s prompt, insightful, asks thoughtful and thought provoking questions and has great recall and follow-up. After years of searching for a therapist to partner with in my mental health journey, I finally found her! And she’s awesome.
By customer
Response from SonderMind· Jun 25, 2026
Thank you for taking the time to leave us this review!
Easy platform to navigate, informative. Love the reminders and updates.
By Dean S.
Response from SonderMind· Jun 25, 2026
Thank you for taking the time to leave us this review!
The therapists were really nice, and I got along pretty well with them. The only thing that was a bit of a deal breaker was that I was supposed to see my therapist once a week but only ended up seeing her once or twice a month if I was lucky because she kept canceling. I know she is a person with her own issues going on but I wasn’t in a very good place mentally and I needed to talk to someone and she wasn’t there.
By A. F.
Response from SonderMind· Jun 26, 2026
We appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please contact us at 844-THERAPY. We would love the opportunity to discuss and resolve your issue.
Terri Conley is very easy to speak with! She's sincerely compassionate and honest and trustworthy. I became very lucky when I chose her as my counselor! I highly recommend her!
By Ellen G.
Response from SonderMind· Jun 25, 2026
Thank you for taking the time to leave us this review!