I felt heard.
I felt heard.
By customer
Response from SonderMind· Aug 10, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
I felt heard.
By customer
Response from SonderMind· Aug 10, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Jayne is always companionate and never judges. Give excellent advice and attainable goals.
By Nancy A.
Response from SonderMind· Aug 10, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Several therapist were no shows to my appointments. After months of trying to get assistance I left Sondermind for a different company.
By esteban
Response from SonderMind· Aug 6, 2026
Hi there, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please contact us at 844-THERAPY. We would love the opportunity to discuss and resolve your issue.
They make me feel good every week!!
By Traci
Response from SonderMind· Aug 10, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Matt offers superior compassion and care. He models the sessions to best accommodate me. He is is relaxed and respectful of my time. Matt is everything I ever needed.
By R. T.
Response from SonderMind· Aug 10, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I feel that the provider really understands me and gets what I'm saying and is supporting my journey in healing
By Francine
Response from SonderMind· Aug 10, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist is genuinely concerned for my mental health.
By Dax S.
Response from SonderMind· Aug 10, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Always professional. Easy to work with.
By Donna
Response from SonderMind· Aug 10, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!