Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
The thing I like about SonderMind, is that it first is very easy to use. Second, it’s a convenient way to get therapy. And lastly, the matching system helps find a provider that can aid in your needs.
By Jessica
Response from SonderMind· Oct 13, 2025
Hi Jessica, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My session was scheduled 2 weeks in avance. I did all the online questionaires and assessment..signed in 15 mins b4 start time as requested. Therapist signed in 12 mins late, fave no apology, yawned during the session. There we're some audio issues and the session was abruptly ended ( don't know what happened ) after about 30 mins. I immediately sent a msg to the therapist telling her i was not interested in any further sessions and promptly disabled the app
By Carolyn
Response from SonderMind· Oct 13, 2025
Hi Carolyn, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
My experience with Richelle is always amazing. Even through the tears the session is always necessary. She communicates well and tells you even when you are in the wrong. I love that she gives homework to ensure that I’m resting and understanding the information she is saying and providing.
By Kiara M.
Response from SonderMind· Oct 13, 2025
Hi Kiara, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
It is very easy to schedule an appointment. The therapist that I have been meeting with has been a great listener and some awesome questions. He allows me to talk and simply respond to the things that I say. He has challenged my thinking, which is really a good thing and what I wanted in the experience. Because sometimes When you have conversations just within your own head, that perspective is lacking. I would say DAVID is a very good counselor and is a very good listener. He provides great insight. The overall experience has been superb
By Don T.
Response from SonderMind· Oct 13, 2025
Hi Don, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist really listens and understands me.
By Tammy C.
Response from SonderMind· Oct 13, 2025
Hi Tammy, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist is so thoughtful and I love that that she is a Christian. I look forward to every session
By Debbie H.
Response from SonderMind· Oct 13, 2025
Hi Debbie, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I like the one on one contact no video or conference call.
By Johnny S.
Response from SonderMind· Oct 13, 2025
Hi Johnny, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Doc was very helpful and understanding
By Frank Alexander I.
Response from SonderMind· Oct 13, 2025
Hi Frank, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
