Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
I have a therapist that truly understands me and she helps me immensely.
By Gerry G.
Response from SonderMind· Dec 3, 2025
Hi Gerry, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Erica is very caring and a great listener. She always interjects with questions or thoughts and a different way to look at my situation. Erica helps me to figure out how to change or adjust to my situation. I really enjoy sharing with her.
By Sharon M.
Response from SonderMind· Dec 3, 2025
Hi Sharon, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I am able to meet with my therapist on a regular basis and I am comfortable with being able to express what is on my mind. The cost per session is reasonable.
By ALTON
Response from SonderMind· Dec 3, 2025
Hi Alton, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist is very helpful. She listens and doesn’t judge, she encourages me, and gives me the tools I need to help my anxiety. I’m so happy I found her!
By Nicole B.
Response from SonderMind· Dec 3, 2025
Hi Nicole, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I just love working with Jill. She’s made me dig deep into a lot of grief I’m still in over a family suicide.
By Debbie M.
Response from SonderMind· Dec 3, 2025
Hi Debbie, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Sterling is absolutely amazing! She is compassionate and understanding yet still finds ways to challenge me. I don't know what I would do without her.
By Sarah R.
Response from SonderMind· Dec 3, 2025
Hi Sarah, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Excellent counseling at excellent price!
By Mark N.
Response from SonderMind· Dec 3, 2025
Hi Mark, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Support does not return emails I requested my records for the past week due to my provider resigning abruptly. I needed to change providers and emailed the support team. No acknowledgment or response from the email that I sent.
By Anthony
Response from SonderMind· Dec 3, 2025
Hi Anthony, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
