Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
She is helping me to process my trauma.
By Kaye
Response from SonderMind· Sep 28, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My Therapist Eric is great. Sonder however, is driving me crazy with all of the emails and texts. Terri
By Terri
Response from SonderMind· Sep 28, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Look forward to my weekly therapy sessions with Dr. Gough.
By Michelle
Response from SonderMind· Sep 28, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Natashia was responsive. The system would not allow me to schedule my next appointment. I could not get through to the SonderMind help line. Natashia was responsive and quickly enabled me to get an appointment scheduled.
By Deidra A.
Response from SonderMind· Sep 28, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I like being able to speak honestly with Trigg. He never shuts me down or makes me feel I am speaking too much or out of turn. I do feel that I might get more out of the sessions if I let him talk and explain more.
By Norma
Response from SonderMind· Sep 28, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Very good session.
By Todd
Response from SonderMind· Sep 28, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Emily is great. She allows me to speak what’s on my mind and offers her advice, but with an unbiased perspective. Our calls are always good and productive. I’m lucky to have been sent to her for the help i needed. She is awesome!!
By Shannon O.
Response from SonderMind· Sep 25, 2026
Thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
The providers are great. It’s the administration that should make you run. They refuse to file my insurance claims through my secondary insurance and provide no way for phone communication. I’ve attempted to email and after six weeks received a condescending copy-paste response that showed they hadn’t even read my inquiry. I have a wonderful therapist who I can no longer see because I’m unable to communicate with them.
By Michelle G.
Response from SonderMind· Sep 25, 2026
Hi there, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please contact us at 844-THERAPY. We would love the opportunity to discuss and resolve your issue.
