Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
Lauren is a lifesaver I really appreciate my time with her - she knows how to make me feel seen and heard, while also helping reassure me that my feelings are valid and helping me manage grief, depression, and anxiety all with a calm, reassuring temperament!
By Abby
Response from SonderMind· Jan 9, 2026
Hi Abby, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I love my therapist and the easy use of scheduling and access but SonderMind still hasn’t gotten back to me about my claim. Sucks in that aspect!
By there
Response from SonderMind· Jan 9, 2026
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience! If you have something you would like to address with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
My clinician, Tera, is always professional and can assist in working through some of my PTSD symptoms and assist in managing the anxiety and depression that I have been working on for so long. I appreciate her thoughtfulness and how she communicates and gives homework.
By Dennis S.
Response from SonderMind· Jan 9, 2026
Hi Dennis, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist has been a God send over the past three years. She helped me navigate a very challenging season of my life, while serving as sole caregiver, for my terminally ill mother.
By Joyce R.
Response from SonderMind· Jan 9, 2026
Hi Joyce, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I love the ease of using the app. My therapist really helps me to relax and adjust the best I can.
By there
Response from SonderMind· Jan 9, 2026
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist has honestly been such a saving grace. I’ve been working with her for going on 3 years. I love how Sondermind does check-ins before/after sessions as well.
By Michelle S.
Response from SonderMind· Jan 9, 2026
Hi Michelle, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I like my therapist, I trust her and SonderMind. If there are billing issues they do work with you. This is the best decision choosing them.
By Robbie
Response from SonderMind· Jan 5, 2026
Hi Robbie, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
The psychiatrist I've been seeing has been extremely helpful since day one. She's very patient when I struggle to explain myself and has helped me become more open and comfortable with her.
By Pauline L.
Response from SonderMind· Jan 5, 2026
Hi Pauline, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
