Good service; buggy tech
SonderMind is a bit too committed to their buggy technology but overall they do a good job of delivering a valuable service
By Alan D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
SonderMind is a bit too committed to their buggy technology but overall they do a good job of delivering a valuable service
By Alan D.
She’s perfect
By Trevathan
Amazing help. Couldn’t be happier
By Bryce B.
My therapist makes me feel seen and heard. Communicate is great.I feel safe expressing my thoughts and feelings and she helps me to come up with solutions that fit me.
By Ashley J.
Ivy actively listens, asks great questions and provide candid feedback.
By Gravette
Very good outstanding
By Andre J.
My therapist was very knowledgeable compassionate and understanding totally professional. She new and or was very intelligent. I am very appreciative that it was a good therapist. Im thankful that God put her in my path.
By ARMANDO A.
Jill is amazing. She listens. She understands. She is practical.
By Richard R.