Awesome Service
Sean was friendly and informative. He handled our securtiy needs with professionalism.
By Linda Y.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
Sean was friendly and informative. He handled our securtiy needs with professionalism.
By Linda Y.
Overall I recommend smith security, tech were very helpful and professional.
By Aglae Brian C.
Knowlegdable Technician, set up everything in a snap. Also very green, allowed us to keep our old sensors and add them to our new unit. They also removed our old comcast unit, which comcast was not willing to do if they installed a new system. They even can the day I called for the installation. This is an awesome company.
By Wilbert S.
I have used several security companies for my residences and found this one to be the best value for money. The contract is a year longer than most but I don't mind as I'm not planning to sell in the near future. The technician was friendly and knowledgable. I would refer them to a neighbor without hesitation.
By Paula M.
Would use again! Sean was my tech and was very professional.
By Eddie Neal V.
Sam came out to install our system. He was very professional and informative. Highly recommended!! Thanks Smith Monitoring..
By Toccara Jefferson O.
Ricky was very informative about the features and costs of the system. He was very professional and attentive to our requirements. We are very satisfied with the alarm system
By Dave H.
I spoke with Jared on the phone, and he was very helpful and walked me through the process. He even made special arrangements to have a tech come to my house that same night. Sean (Shaun?) was our Tech and he was great. He stayed for almost 3 hours, even though it was almost 9:00pm by the time he finished. He made sure everything was working properly, walked me through how to use it, and was very professional and friendly. Great experience, and I look forward to using our new alarm system. Thank you!
By Lera J.