Very professional and helpful; efficient install.
Was able to answer all of my questions and provide a lot of different options. Installation was relatively quick (for what needed to be done), with no problems.
By Katya D.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
Was able to answer all of my questions and provide a lot of different options. Installation was relatively quick (for what needed to be done), with no problems.
By Katya D.
Jeremy did a great job setting up our system. Thank you for your service.
By Anna Lou C.
Technician Carlos was prompt and answered all the questions I had. He made great suggestions while securing my home and gave me a great product overview of my system.
By Ramon Eddie Z.
very fast and simple process, thank you
By Greg S.
Jeremy is probably the best installation technician that I have come across. He esxplained everything in detail to me and my wife.
By George S.
Our technician Sean was terrific; he was straightforward about Smith's capabilities, knowledgeable about its competitors services and capabilities. Our service technician was the reason we ultimately decided to sign on the dotted line with Smith. David and Belize in Frisco, Texas
By David Belize N A.
I had a great expierience, will reccomend to all my friends
By Jeff W.
We had a very good experience with your business. We were able to get a prompt appointment and Sean was very informative. I was comfortable having him work in my home while I was there with my three children. He was so professional. We like that Sean wasn't just trying to press us to buy everything. He really tried to help us figure out what would be the best investment to keep us safe and give us peace of mind. He was well informed with the crime statistics in our neighborhood, and was able to give us helpful tips for different circumstances. After all the upset in Lake Highlands lately, we are so thankful that Smith Monitoring was right on top of everything. Thank you Sean! Caroline and Brian Mitchell
By Caroline M.