Definition of professional
Service provider was professional and provided answers to all of our questions.
By Michelle C.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
Service provider was professional and provided answers to all of our questions.
By Michelle C.
Great company for Alarm systems! New technology with Smart Home, can arm and disarm alarm with my cell phone and great touch screen alarm pad.
By Amy Tewalt L.
They have excellent customer service. My tech was very polite & informative. He explained everything to me & before leaving made sure I knew exactly how to work the system.
By Hope Long- S.
This process was so easy and fast, we had a tech out the next day and he had everything installed the same day. It is so nice to have the peace of mind back in our house! Thank you so much for helping us feel safe again!!
By Bethany P.
Sean was very helpful and informative. He was on time and got the job done in a timely fashion.
By Debbie Martin N.
Service was great. Very knowledgeable and helpful. Cool system too.
By John K.
Ricky was polite and very helpful in assessing my security needs. He explained everything and was extremely polite.
By Cheryl H.
Thanks for the great service!
By Andy C.