Great job! He was early!
I was very impressed with the level of professionalism!
By Stephanie S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
I was very impressed with the level of professionalism!
By Stephanie S.
The tech was about 30 minutes late to our appointment. Other than that, he did a great job explaining Smith monitoring. He was quick and very courteous. A job well done
By Patrick B.
My tech jeremy was awesome. He explained everything clearly.
By Twanda G.
Today we decided to switch from our old service provider to smith monitoring, and I gotta say they are some of the most knowledgable and friendly folks that I have encountered. The thing that sold us was the way they do their customer service. Thats the reason for the five stars.
By Andres E.
Tech was really friendly and took the time to teach us about the system.
By Rodrigo S.
Pete showed up on time today and made sure to explain every detail to me. He helped me make the best decisions for me and my home. The installation was easy and quick.
By Brittany R.
My tech, Sean, was very helpful. He was very friendly and professional and walked me through the system step by step. I couldn't be happier!
By Rebecca Christine B.
Service was very helpful and expedious.
By Rick T.