Great job
Thorough and courteous. Two thumbs up.
By Jeff L.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
Thorough and courteous. Two thumbs up.
By Jeff L.
Great experience!
By Linda El H.
I had an existing alarm system, and Smith technician (Chris Grammer) came in and reconfigured it and set me up with monitoring. He was early, efficient, professional, and friendly.
By Arabella D.
Mark was knowledgeable and courteous. He took time explaining everything and answered all our questions.
By Melissa G.
Chris came out and had to do a complete install as our old system was unusable. He was very informative, checked in on every change that had to be made, and walked us through how to use the equipment. It was a pleasure working with him.
By Faith W.
Called for security spoke with a rep about service n installation. Setup immediately. David Lee was the tech that did the install. I couldn't have asked for a more professional, friendly and knowledgable person than David Lee. He answered all of my questions effortlessly. I would recommend this company to anyone!! Rick👍
By Rick P.
My tech was very polite and knowledgable. Very patient in explaining everything multiple times. Would definitely recommend smith monitoring to anyone!
By Regina M.
My tech Robert gets 5 stars! He was very helpful explains everything to me and very professional! Thank you Robert for all your hard work!
By Mable P.