Excellent service
Our tech was fast, courteous to our business, thorough, and informative. He got the job done without our business skipping a beat.
By Dev S.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
Our tech was fast, courteous to our business, thorough, and informative. He got the job done without our business skipping a beat.
By Dev S.
Very professional, Chris and Akeem did a great job and explained everything.
By John F.
The ordering process was simple and the installation was flawless. The tech was on time, helpful and professional. I would happily recommend Smith Monitoring to someone else.
By Stephanie S.
The installation was quick, they know what there doing you just got to trust them. Really would recommend them to anybody that wants a house system
By Sergio B.
Mark Bryant was the upmost professional. He came in and installed a completely new system even working thru the last companies issues with improper installation. He took his time and made sure everything was done correctly and made sure we were comfortable with the system before finishing the job. THANKS
By Applebub1988
Great Service.
By Deborah G.
Best company so far. Was able to arrive early for installation. Very polite tech.
By Ntx T.
Jose was prompt, provided great service and explained in detail all steps of the operation of our new alarm system.
By Jerry S.