Excellent
Great service, will definitely recommend. Everything was well explained.
By Sheena M.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
Great service, will definitely recommend. Everything was well explained.
By Sheena M.
The technician was David Lee. The tech was very nice and answered all of my questions concerning the security system. I rate his service with 5 stars. Thank you.
By Felicia Y.
Joe was absolutely awesome!!! Very through and explained everything to us. So grateful for the outstanding customer service!
By Ruth Aponte L.
David Lee was very straightforward, and helped us make an informed decision. I highly recommend Smith Monitoring.
By Billy
Great service and install !!! David Lee was wonderful!!!
By Paula H.
Setting up home protection was an easy process with Smith Monitoring and our technician, David Lee was extremely friendly and helpful! I will recommend Smith Monitoring to all my friends and family.
By Lindsey C.
Jesse was on time, courteous and answered all my questions. He was also extremely upfront and honest about the things i did and didnt need to protect my home. Thank you Jesse for getting me secured!
By Rob
Our installation went well and the installer was polite and did his job well. Thanks!
By Verna