Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
SmartphonesPLUSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartphonesPLUS is the fast and easy way to sell your phone, tablet, computer, smartwatch, and other electronics online. You can also shop certified pre-owned tech on their online store.Founded by three brothers from Iowa, SmartphonesPLUS was built on the idea that selling used devices should be simple. Customers can get an instant quote, ship their device for free, and get paid once it’s processed.
SmartphonesPLUS (smartphonesplus.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
684 approved reviews, newest moderated first
They were honest and upfront. Payment was made in a timely manner. You also were given options of how to get paid. Tracking was provided
By Octavia A.
Response from SmartphonesPLUS· Nov 10, 2025
Thanks so much! We're happy you found everything clear and straightforward, with quick payment and easy tracking along the way. We hope to work with you again in the future!
Web site was easy. Found my phone model and instructions. The mailing label was convenient and timely. Now if the check arrives I will be very satisfied.
By Sharon M.
Response from SmartphonesPLUS· Nov 10, 2025
We’re happy to hear the process went smoothly and that the mailing label was helpful. Your payment will be on its way shortly, thank you for choosing us!
What is amazing to a often-burned sceptic like me is that you lived up to the great promises on your website. I feel that I was fairly treated. It is a refreshing pleasure to experience a financial transaction without getting bitten by hidden "gotcha" clauses lurking in a multi-screen contract. Thank you.
By Customer
Response from SmartphonesPLUS· Nov 10, 2025
Thank you so much for sharing! We’re glad to hear you felt treated fairly and that we delivered on our promises. We truly appreciate your trust and kind words.
Works fine. Thank you.
By Perry
Response from SmartphonesPLUS· Nov 6, 2025
Thank you for your review. We’re happy to hear everything’s working well. Appreciate you choosing us!
A reputable company to sell to.
By Sue B.
Response from SmartphonesPLUS· Nov 5, 2025
Thank you for your feedback! We’re glad you had a positive experience and appreciate your trust in us. We look forward to helping you again in the future.
I was very hesitant to sell my stuff to a company I didn't know, but it was a great experience. They kept in touch with emails and texts and paid promptly. I would definitely sell to them again.
By Suzzy H.
Response from SmartphonesPLUS· Nov 5, 2025
Thank you for leaving a review! We’re happy to hear that your experience eased any initial hesitation and that our updates and timely payment made the process smooth. Keeping our customers informed and making transactions hassle-free is very important to us. We would be delighted to assist you again whenever you decide to sell your devices!
The process of selling my phones was quick, easy and painless. I received the amount originally quoted, and the whole process from shipping the phones off to receiving payment was completed in less than a week. I would definitely sell my phone here again!
By Jennifer
Response from SmartphonesPLUS· Nov 5, 2025
Thank you so much for taking the time to share your experience! We’re thrilled to hear that the process was quick, easy, and straightforward for you and that you received the exact amount originally quoted. Providing a smooth and transparent experience is something we take great pride in, so it’s wonderful to know we met your expectations. We truly appreciate your trust in us and look forward to helping you again whenever you’re ready to sell your next device!
Great experience. Punctual and good price.
By Jorge P.
Response from SmartphonesPLUS· Nov 3, 2025
We appreciate your review! It’s great to know you found the process smooth, timely, and fairly priced. Our goal is to make everything as smooth and convenient as possible!
