Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
SmartphonesPLUSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartphonesPLUS is the fast and easy way to sell your phone, tablet, computer, smartwatch, and other electronics online. You can also shop certified pre-owned tech on their online store.Founded by three brothers from Iowa, SmartphonesPLUS was built on the idea that selling used devices should be simple. Customers can get an instant quote, ship their device for free, and get paid once it’s processed.
SmartphonesPLUS (smartphonesplus.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
684 approved reviews, newest moderated first
Straight forward and easy. Got paid for my HomePod.
By JON
Response from SmartphonesPLUS· Dec 2, 2025
Thank you for your feedback! Ensuring a seamless experience for our customers is a top priority, and we're glad you were satisfied with your transaction. If you have any more devices to sell or need further assistance, feel free to reach out. We appreciate your business!
Esto es lo más de lo mas súper bueno
By Juan C.
Response from SmartphonesPLUS· Dec 1, 2025
Thank you so much for your kind words! We’re thrilled to hear you had such a great experience, and we look forward to helping you again in the future!
Simple and easy!
By MICHAEL
Response from SmartphonesPLUS· Dec 1, 2025
Thanks for sharing your experience! We aim to keep things quick and straightforward for every customer. We look forward to working with you again!
Phone is in excellent condition and works great! I am very satisfied with this purchase!
By EB P.
Response from SmartphonesPLUS· Nov 28, 2025
“Thank you for the wonderful feedback! We’re really glad the phone arrived in excellent condition and is working perfectly for you. Knowing you’re fully satisfied with your purchase means a lot to us. Enjoy your new device, and thanks again for choosing us!”
Responsive and reliable. However, when ordering shipping material for packaging the item that I am selling, you sent me a phone box for my insta 360 ace pro, which was way too small, so just keep that in mind for your future customers.
By Chong
Response from SmartphonesPLUS· Nov 25, 2025
“Thank you for your feedback! We’re glad to hear you found our team responsive and reliable. We also appreciate you pointing out the issue with the shipping materials — that’s helpful for us to improve. We’ll make sure to review our packaging process so future customers receive the correct size. Thanks again for working with us!”
Very easy to sell and got the payment
By Omar S.
Response from SmartphonesPLUS· Nov 25, 2025
“Thanks for sharing your experience! We’re glad the selling process was straightforward and that your payment arrived just as expected. We appreciate your trust and hope to work with you again.”
This was a fast and easy way to repurpose items that were no longer needed. The trade in value was fair and the payout was simple.
By June
Response from SmartphonesPLUS· Nov 24, 2025
Thank you for taking the time to share your experience! We’re glad the process felt fast, easy, and fair. It’s great to hear that the payout went smoothly as well. We appreciate you choosing us and look forward to helping again in the future!
Easy and you sent emails with info every way of the process.
By Maureen
Response from SmartphonesPLUS· Nov 20, 2025
“Thank you for the great feedback! We’re glad the process felt easy and that our email updates kept you informed every step of the way. Clear communication is a big priority for us, so it’s great to know it made a difference. We appreciate you choosing us!”
