Fixed my issue quickly
I had ordered 2 products for my first purchase from Small Pet Select 1 of the items was incorrect, but I let them know and they immediately shipped out the correct product :) very quick and friendly service indeed!
By Belle
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,126 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Small Pet Select delivers the freshest hay, as well as food, bedding, snacks, and more for rabbits, guinea pigs, hamsters, and other small animals. We also carry hard-to-find items for dogs and cats!
Small Pet Select (smallpetselect.com) has 1,126 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,126 approved reviews, newest moderated first
I had ordered 2 products for my first purchase from Small Pet Select 1 of the items was incorrect, but I let them know and they immediately shipped out the correct product :) very quick and friendly service indeed!
By Belle
Wonderful hay and arrived quickly. Love this supplier!
By Dawn
I have been ordering bunny hay and treats approximately every 4-6 weeks from Small Pet Select for many years now. I very very rarely have any issues (only two in almost ten years), but they have been resolved rapidly and to my extreme satisfaction.
By Elizabeth
You are convenient to order from and subscribe to.
By Debbie
My bunny eats the hays up, and the hay smells so fresh.
By Rebecca B.
I love all the items I have purchased from small pet select. My bunnies especially love them. The quality of hay and toys and treats is very high.
By Vanessa
Exceptional....from start to finish. I won't go anywhere else. Fresh hay and food. Fast delivery. Friendly customer service. ❤️❤️❤️
By customer
The 3rd cutting wasn't as green and as soft as with previous purchases. Also Rosie, didn't chow down as quickly and eagerly as usual. But it was still good and Rosie eventually got into it.
By Roberta Y.