Easy to get ahold of an actual person…
Easy to get ahold of an actual person with the authority and ability to address concerns. Quick shipping, and our babies love the hay!
By Chris
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,126 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Small Pet Select delivers the freshest hay, as well as food, bedding, snacks, and more for rabbits, guinea pigs, hamsters, and other small animals. We also carry hard-to-find items for dogs and cats!
Small Pet Select (smallpetselect.com) has 1,126 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,126 approved reviews, newest moderated first
Easy to get ahold of an actual person with the authority and ability to address concerns. Quick shipping, and our babies love the hay!
By Chris
Arrived on time. Hay is fresh and green. My guinea pig loves the second cutting hay.
By Leanne F.
Great customer service, if it is wrong, they fix it. Fast speedy service. Tracking numbers sent and followed through all the way. Fantastic company to work with.
By Samantha S.
I loved the box the hay came in. Sir Fluffingtons castle will be BunBuns new hideout. By the way he just loves the hay! Dove into the oat hay box and did not want to leave. The Timothy and orchard hay look wonderful. Also he turns out to be a big fan of the Forage Rounds and the Flower Forage Bar. Thank you from one happy rabbit.
By Katherine
Everything arrived in a timely manner as expected.
By Sally Kersten G.
After receiving a bad batch of Oat Hay. It was easily and quickly handled and a new box was delivered in just a few days.
By Martin
Great customer service!! I was missing the banana chips from my order and it was taken care of right away and mailed to me. My bunny Willow loves your snacks and alfalfa hay box.
By Janis
Awesome only word I can describe the customer service abd product
By Arlene