Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Kurt was very polite and kind patient
By Tammy T.
Response from SkinnyRx· Apr 30, 2026
Thank you so much for this! We're really glad Kurt made your experience a positive one. Kindness and patience go a long way, and it's great to hear that came through. We'll make sure he knows you said so!
The oral medication didn't work for me but Erwin was very helpful in helping me cancel my subscription
By Cassandra K.
Response from SkinnyRx· Apr 30, 2026
We're sorry to hear the medication wasn't the right fit, that's never easy, and we appreciate you sharing your experience. We'll make sure Erwin knows his help made a difference. That's exactly the kind of support we want everyone to have. If you ever have questions or need anything in the future, we're always here.
Carmy was very nice and had my payment problem resolved in less than 5 mins. Thank you!
By Emily B.
Response from SkinnyRx· Apr 29, 2026
We love hearing this! Carmy is a rockstar and we're so glad she was able to get your payment issue sorted out quickly. We'll make sure she knows you took the time to share this — it really does mean a lot. Thank you!
Customer service doesn’t answer the phone during their normal business hours. It takes days to get a response through the app. There’s no way to talk to your doctor to discuss anything. The medicine advertised is not what comes in the mail.
By Kristen
Response from SkinnyRx· Apr 29, 2026
We're sorry to hear about your experience and want to make sure we can look into this properly. We weren't able to locate an account with the information provided — if you could give us a call at 888-979-9580 (Mon–Fri 8am–8pm EST, Sat–Sun 9am–6pm EST), we'd love to help get this sorted out for you. We appreciate you reaching out!
SkinnyRx has been active in the processing of questions and concerns whenever I've called with them...I have been pleased with the service I've received and especially with the attentiveness of Jennelyn on my last call.
By Jennifer
Response from SkinnyRx· Apr 28, 2026
Thanks for the feedback! We’re so glad we could get your questions squared away quickly. I’ll make sure Jennelyn knows she made an impact on your last call. We're happy to have you with us!
Very helpful, understood issue and resolved immediately. Thanks!
By Customer
Response from SkinnyRx· Apr 28, 2026
Thanks for the review! We’re so glad we could jump in and get that sorted for you right away. Happy we could help!
Carmyn was awesome , she explained to me in detail and answered all my questions in detail.
By Arlietys P.
Response from SkinnyRx· Apr 28, 2026
Thanks for the shout-out! We’re so glad Carmyn took great care of you and made sure everything was clear. We’ll definitely pass the praise along to her.
Was a great call and service was great
By Chris
Response from SkinnyRx· Apr 28, 2026
Thanks for the review! We're so glad you had a great experience with our team. It was a pleasure chatting with you, and we look forward to helping you again soon!
