Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 170 reviews with 4 stars · Clear filters
Mellissa was great!
By Customer
Response from SkinnyRx· Oct 15, 2026
Thank you for the shoutout! We’re glad Melissa took such good care of you, and we’ll pass your kind words along to her. We’d also love to know what we could have done to make it a 5-star experience. Your feedback helps us improve, so feel free to share anytime.
Aimee B , was very pleasant and professional. She helped me work out a plan that may work for 4 or 5 months.
By Betsy
Response from SkinnyRx· Oct 11, 2026
Thank you so much for the kind words! We're so glad Aimee could help you find a plan that works for you, and we'll make sure she sees this. We'd love to hear if there's anything we could have done to make your experience a 5 star one. We're here anytime you need us!
Skinny Rx helped me reach my goal weight. I started in October 2025, and lost about 65 pounds. Had some nausea at the begining, but they did provide anti-nausea pills for the first few months and that was helpful. Its pretty painless with the small needles. It helps to give your skin a pinch where you plan to inject. Mary was very helpful when I called in to cancel my subscription. Overall a very good experience.
By Chersti
Response from SkinnyRx· Sep 21, 2026
Congratulations on hitting your goal weight — 65 pounds is amazing! Thank you for the honest breakdown, especially the tip about pinching the skin before injecting, that'll help others starting out. Glad Mary took good care of you when you called in. Wishing you continued success ahead!
Manuel was super helpful in answering my questions and working with me to get my request taken by a clinician. Thanks Manuel!
By Danielle M.
Response from SkinnyRx· Sep 17, 2026
Thank you so much for sharing this! We're thrilled to hear Manuel took great care of you and helped get everything moving with the clinician. We'll be sure to pass along your kind words to him — he'll love hearing it. Thanks again for choosing us!
It turned out that while I am overweight, I am not overweight enough to qualify for Ozempic. However, customer service contacted me promptly and offered me micro-doses, to which I said no. The first rep to whom I spoke (Amanda or Amelia) was quite pleasant and helpful, but was on a walk when she called; I called SkinnyRx back and got Mary, who was extremely helpful. If I'd qualified for a regular prescription, I would have rated this business 5/5. Either way, customer service was very good.
By Rachel S.
Response from SkinnyRx· Sep 3, 2026
Thank you for the kind words about Amanda/Amelia and Mary — we'll be sure to pass along the shoutout! Sorry the timing didn't work out on the prescription side, but so glad our team could help. We're here anytime you need us!
So far a great experience by phone. The Chat and email response is not good. If you really need assistance, make a phone call. You will receive exactly what you need.
By Jenny
Response from SkinnyRx· Aug 3, 2026
Thank you so much for the kind words! We're so glad our phone team could give you exactly the help you needed. We're always looking for ways to make chat and email just as smooth as our phone support. In the meantime, don't hesitate to call us anytime — we'll take good care of you!
We went over details, medical issues, etc! I don’t have much of an appetite right now. I feel nauseous all the time. In the last month of my feet have been swelling and I don’t know why.
By Mj
Response from SkinnyRx· Jul 6, 2026
Thank you for letting us know. Please give us a call at 888-979-9580 (Mon–Fri 8AM–8PM EST, Sat–Sun 9AM–6PM EST) so we can help sort this out. And if things feel worse or urgent, please reach out to your doctor too. We're here for you.
Psalm and the support crew were super helpful in finding me the best deal and figuring out the timing for delivery etc. Give them a call for the best service
By Mary
Response from SkinnyRx· Jun 22, 2026
Thank you so much for the kind words! We're thrilled Psalm and the team could help you find the best deal and sort out delivery timing. We'll be sure to pass along your shoutout to Psalm, it'll mean a lot. Thanks for choosing us, and we look forward to helping you again soon!
