SkinnyRxReviews of skinnyrx.com

I phoned Skinny RX to complete my monthly check-in. I was greeted by Yuan and he was extremely helpful and attentive. I had several questions and he addressed them all in a very friendly manner. I am making progress and I cannot wait to see what my full results will be. Thank you Yuan and Skinny RX!

Jimmabelle helped me immediately with my concerns and she was very efficient and effective to communicate with.

Great experience with SkinnyRx. Their team is attentive, proactive, and truly patient-focused. I received a personal call reviewing my treatment plan with helpful, realistic advice. It’s clear they care about outcomes, not just prescriptions. Anna delivered well for this company. She made all the difference in my perception of the company. Thank you

Since I have to provide a star - my choice is truly zero. I asked to cancel this service and they choose to ignore my requests! They will absolutely scam you and fraudulently charge you. I have the screenshots to prove it. Then after they agreed to cancel a week after my initial request and ignoring every thing I had said and requested they proceeded to tell me they proved a service which they NEVER provided. And then charged my bank card again. Their response to charging my card a second time? Couldn't be them because when you cancel they remove your card information. Again came with proof to show them the charge and then they said it was a charge from cancelling?!?!! So they lied just like they tried to gaslight me about when I cancelled. I have over a weeks worth of screenshots where you can see how they are an absolute scam and will fraud you.

Wonderful app, customer service, and medical team. The communication- service and even technology was perfect. The only reason I’m leaving is due to price. I wouldn’t have shopped around but after my husband accidentally threw away a months worth of medicine- it caused me to shop around before investing even more. Called to cancel and Jimmabelle Llanes was excellent and helpful! I might be back….

Absolutely do not use them! I reached out because my prescription wasn’t right and it arrived a day late and hot. They responded with saying there was nothing they could do as it wasn’t delayed. They didn’t even bother to actually look at the tracking and see that there were two trackings listed under the same number showing it was in fact a day late and was definitely above the safe temp! I have my BSN and know when a temp of a medication is not safe. For them to not even look fully into and tell me to still use it is insanely messed up! This is what they responded with Hi Mallery, we've received a response from the pharmacy regarding your concern about the warm vial. According to the pharmacy, since the package was not delayed, the vial was not exposed to warm temperatures for an extended period. They have advised that the vial is still safe to use. Please place it in the refrigerator as soon as possible. For your reference, the vials we supply can withstand temperatures of up to 86°F for approximately 21-56 consecutive days before the product becomes no longer viable. If you have any further questions or concerns, please don't hesitate to reach out. Thank you. Yet the package was delayed, the dosage was WRONG and the vial was way too warm to use! Definitely plan to report this further as it’s beyond unsafe practice!

This is one of my favorite companies. Replies to my questions are given quickly, and staff are friendly and helpful. I appreciate their excellent customer service as that is what is lacking in other companies today!

Thank you to Christian for working with me and changing my weight loss drugs. He worked to give me the information I needed.