Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
I spoke with Anna this afternoon, and she was extremely helpful! This was my first time speaking with SkinnyRx’s customer service, and I was highly impressed. Happy that I chose this company as my intro to semaglutide!
By Nicole K.
Response from SkinnyRx· Feb 18, 2025
Thanks for your feedback! We're happy to hear the process was easy. 😊 If you have any questions or need support, just let us know!
Easy process. Cautiously optimistic.
By KENNETH L.
Response from SkinnyRx· Feb 18, 2025
Thanks for your feedback! We're happy to hear the process was easy. 😊 If you have any questions or need support, just let us know!
Gillian was great and answered all of my questions and was super informative. I canceled my previous semaglutide online subscription with Ro recently because of the cost (hidden fees) and poor customer service, although i did lose 10 pounds my first month, and have been looking for an alternative. Gillian gave me her personal phone number and was really great explaining the set fee and all of the process. She even gave me a lifetime discount of -20 in addition to the first month, as well as a month’s supply of nausea medication free! She said I will receive my semaglutide hopefully by Wednesday. I hope this program is as great as she made it sound!
By Ariana
Response from SkinnyRx· Feb 18, 2025
Thanks so much for your feedback! 😊 We're thrilled to hear that Gillian was helpful and informative. It’s great to know she made the process smooth for you and offered such awesome benefits! We hope you love the program as much as she described! If you have any questions, just reach out!
What a delightful representative I spoke with today. Very helpful and knowledgeable. I felt very comfortable about this process after speaking with her.
By Heather B.
Response from SkinnyRx· Feb 18, 2025
Thank you for your kind words! 🌟 We're thrilled to hear that you found our representative delightful, helpful, and knowledgeable. It's great to know that you felt comfortable with the process after your conversation. We truly appreciate your feedback and are here to support you anytime!
If the ad I just saw is any indication, you are setting yourself up for big time infection. Sterility is out the window. No Bueno.
By Cynthia A.
Response from SkinnyRx· Feb 25, 2025
We're sorry to hear about your experience. Our medications are always shipped in a sterile environment with great care, and we provide detailed administration videos on our website to help our customers use the products safely. Looking at the information from your TrustPilot review, we weren't able to locate an account with us, which makes it difficult for us to address your specific concerns. We'd really like to help sort this out for you. Please feel free to call us at 888-979-9580 so we can better understand what happened and find a solution.
If you are currently taking semi glutide offered by a private provider do t waste your time with this company unless you are willing to do 100% of the legwork. You WILL pay upfront only to be told you have to start at the beginning dose. They did refund my money - but what a waste of time!
By Jenna
Response from SkinnyRx· Feb 25, 2025
We appreciate you taking the time to share your feedback. We're sorry to hear about your frustration with our dosage protocols. Just to clarify - our medical team has a safety policy that requires proof of your previous higher dosage before we can prescribe that same level. This is actually for your protection, as starting at too high a dose without proper medical history could potentially cause serious side effects. Without this documentation, our clinical team is required to start you at the beginner dosage, which is the safest approach for your health. We know this might feel inconvenient, but your wellbeing is our top priority. If you'd like to discuss your specific situation further or need help submitting your previous prescription records, please reach out to us directly. We're here to help you navigate this process.
Travis was great and very helpful! He answered all my questions and shared all the information about their offered services. Great customer service!
By Customer
Response from SkinnyRx· Feb 18, 2025
Thank you for your lovely review! 😊 We're so glad to hear that Travis was great and helpful—he truly goes above and beyond for our customers. It’s wonderful that he could answer all your questions and provide you with the information you needed. We appreciate your kind words about our customer service! If you need anything else, feel free to reach out!
I feel so much better overall and my energy level has increased. I have tried several times to lose weight and this was the only thing that should worked for me
By Angela C.
Response from SkinnyRx· Feb 18, 2025
Thank you for your wonderful feedback! 🌟 We're thrilled to hear that you're feeling better and have more energy. It’s fantastic that our program is the one that worked for you after trying others! Keep up the great work, and remember, we're here to support you anytime! 💪
