Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Aimee B was very helpful and knowledgeable. She was very easy to work with
By Cheryl W.
Response from SkinnyRx· Feb 24, 2025
Thank you for your fantastic feedback! We’re so glad to hear that Aimee B. was helpful and knowledgeable, making your experience easy and enjoyable. If you have any more questions or need assistance, don’t hesitate to reach out. We're here for you!
Cherri was very friendly and thorough. I appreciated her help.
By Customer
Response from SkinnyRx· Feb 24, 2025
Thank you for your kind words! We’re so glad to hear that Cherri was friendly and thorough in assisting you. We appreciate your feedback and are here for you anytime you need help!
Very knowledgeable and polite
By Mary G.
Response from SkinnyRx· Feb 24, 2025
Thank you for your feedback! We're glad to hear you found our team knowledgeable and polite. If you have any more questions or need assistance, just let us know. We're here to help!
The product and customer service is great! If they could stick to the introductory price, I would have been able to afford to stay on, and continue with my weight loss journey,
By Cassandra Van W.
Response from SkinnyRx· Feb 24, 2025
Thank you for your fantastic feedback! We’re glad to hear you enjoy our product and customer service. We noticed you didn’t give us a full 5 stars, and we’d love to know what we can do to improve. Your weight loss journey is important to us, so if you have any suggestions or need assistance, please reach out. We’re here to help!
Aimee B is such a wonderful representative for this company. What great customer service she provides.
By Dee
Response from SkinnyRx· Feb 24, 2025
Thank you for your kind words! We’re so happy to hear that Aimee B. made such a positive impression with her great customer service. She truly is a gem! If you need anything else, feel free to reach out. We're always here for you!
Great customer service
By C.R.
Response from SkinnyRx· Feb 24, 2025
Thank you for your lovely feedback! We're thrilled to hear you had a great experience with our customer service. If you ever need anything or have questions, don’t hesitate to reach out. We're here to help!
I made two phone calls. The first one with Bobbie, and the second one with Aimee B. I chose Skinny RX because of all of the reviews about customer service (and I looked at SEVERAL other companies). Both of them were very attentive to my questions, patient with my concerns, and encouraged me to contact them should I have any questions. Great customer service!!!
By Patricia S.
Response from SkinnyRx· Feb 24, 2025
Thanks a ton for sharing your experience! We’re so glad to hear that Bobbie and Aimee B. provided you with great support. It means a lot that you chose Skinny RX after checking out other companies! If you ever have more questions, just reach out. We’re always here for you!
Terrible company with the worst customer service I have ever experienced. Highway robbery. Cancelled and was still charged. Oh and their customer service hung up on me
By Anne
Response from SkinnyRx· Feb 24, 2025
Thank you for taking the time to share your feedback on Trustpilot. We take all customer concerns seriously and We sincerely apologize for any inconvenience you've experienced. Based on the information provided in your review, we have been unable to locate an active account associated with your details. According to our company protocol, when a customer calls to cancel their service, we immediately process the cancellation and close the account. Once canceled, there is no way for us to bill your account again unless you personally reinstate it by contacting our customer service team. To help us investigate your specific situation further and provide proper assistance, we kindly ask that you contact our customer support team directly at 888-979-9580 or via email at [email protected]. Please reference your Trustpilot review so our team can prioritize your case. We value your business and would appreciate the opportunity to address your concerns and ensure everything is properly resolved.
