Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Anna was a great CSR she helped me with a problem and was pleasant to speak to.
By Jennifer G.
Response from SkinnyRx· Oct 1, 2025
We’re glad to hear Anna was able to resolve your issue and make the experience pleasant. Thank you for sharing your feedback!
Paul did a great job making the process easy and quick on getting signed up with SkinnyRX and getting everything set up for my first order. Greatly appreciate his help!
By customer
Response from SkinnyRx· Oct 1, 2025
So glad to hear Paul made the sign-up process easy and quick for you. We really appreciate your kind words!
I got a 3-month subscription of Tirzepatide Tablets. I've been now taking it for 1 month and no results: still have hunger, no side-effects at all, gained a few pounds instead of losing. I followed the directions exactly as prescribed. I tried to see if they would change it to another type, but no luck so I canceled. They probably give placebo pills. Notice how all the 5 star reviews are only about their initial customer service and nothing about the product - no one says how much weight they lost. And all the 1 star reviews are about the product.
By Tata
Response from SkinnyRx· Oct 13, 2025
Thank you for sharing your experience. Everyone responds differently to GLP-1 medications, and not seeing results in the first month can sometimes mean the body needs a dose adjustment or a different formulation our clinical team can help with that. The Tirzepatide tablets we use are real medication from licensed US pharmacies, never placebo. We’re here to help patients find the option that works best for them, and many do see success with adjustments or switching to injectables. If you'd like us to take another look at your treatment plan or discuss next steps, feel free to reach out to [email protected] or 1-888-979-9580.
I was initially hesitant since I found this company on social media, but my experience has been excellent. The team reached out, educated me about the different medications and subscription options. Never felt pressured . Anna offered a flexible payment plan and subscription options. I would recommed
By Tola
Response from SkinnyRx· Sep 29, 2025
Thank you for trusting us and sharing your experience. We’re so glad to hear the team was able to answer your questions, explain the options clearly, and make you feel comfortable without any pressure. It’s great to know Anna could provide flexible payment and subscription choices. We truly appreciate your recommendation.
Paid $399 for one month of Tirzepatide Tablets. I followed the directions exactly as prescribed. These pills made me hungrier and as a result I gained nearly 10 pounds in less than a week! I tried to get a refund with no luck so decided to cancel. SkinnyRx made it very difficult for me to cancel, but they finally did after talking to 3 different people. I left a review about how difficult it was to cancel and they offered me a 10% refund if I took the review down! I had a pharmacist look at the “medication” to find out there is 0% of Tirzepatide in the pills. So I paid $399 for placebo pills. It’s sad to think of how many people have trusted SkinnyRx to only get taken advantage of!
By Catherine G.
Response from SkinnyRx· Oct 9, 2025
We’re very sorry to hear about your experience and take these concerns seriously. Our medications are prescribed and dispensed only through licensed U.S. pharmacies, and every prescription follows strict quality and safety standards. We would never distribute a placebo, and we want to better understand what happened in your case. We also regret that you found the cancellation process difficult that’s not the experience we want for our patients. We do not offer refunds in exchange for removing reviews, and we’ll be looking into this further. Please reach out to us directly at [email protected] or call 1-888-979-9580 so we can investigate your order, review your case with our pharmacy team, and ensure your concerns are fully addressed.
Erwin was very helpful answering all my questions
By Anonymous
Response from SkinnyRx· Sep 29, 2025
Thank you for sharing your experience. We’re glad Erwin was able to answer all your questions and be so helpful.
I love skinnynRX! They have by far the best customer service. Sheila was able to move my shipping date for me as I will be traveling for a while. She was so efficient and so polite. I never had a time I called SkinnynRX and was not happy with their customer service! 10/10
By Maria Thereza S.
Response from SkinnyRx· Sep 29, 2025
So glad to hear Sheila was able to take care of that for you! We love knowing you’ve always had a great experience with our team.
Erwin was extremely helpful and not at all pushy and canceling my subscription. There was no high-pressure sales tactics. . I was just able to easily cancel my subscription with a tracking number. If I do decide to go back on the medication, it would definitely be because of him.
By Jill K.
Response from SkinnyRx· Sep 29, 2025
Thank you for sharing your experience. We’re glad Erwin was able to make the cancellation process simple and pressure-free. It means a lot to hear that his approach left such a positive impression, and we’d be happy to welcome you back anytime if you decide to restart your medication.
