Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,864 reviews
SkinnyRxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,864 approved reviews, newest moderated first
Melesa was very professional and explained step by step so I could understand the process and the product! She made me feel very comfortable and trusting!
By Sheree
Response from SkinnyRx· Oct 1, 2025
Thank you for sharing your experience. We’re glad Melesa explained everything clearly and made you feel comfortable and confident throughout the process.
Maria was amazing! She was patient and heard my concerns. It was because of Maria that I decided to go with your company!
By Customer
Response from SkinnyRx· Oct 2, 2025
Thank you for sharing this. We’re so glad Maria took the time to listen to your concerns and help you feel confident moving forward with us.
Brenda was very helpful when I needed to cancel. She made the process easy and helped to confirm multiple times that my order and subscription would be cancelled. Thank you Brenda! When I signed up, Patricia was great for an intake call and helped answer my questions. Thank you Patricia!
By Margot
Response from SkinnyRx· Oct 2, 2025
Thank you for sharing your experience. We’re glad Brenda made the cancellation process clear and easy, and it’s great to know Patricia was also so helpful during your intake call.
This company sold me 3 months of compounded Tirzepatide tablets for about $1000. Two weeks into taking them, I'd noticed zero side effects or appetite suppression. I started reading more about this "medication" and found this: Based on recent guidance from the FDA, outsourcing facilities will no longer be able to compound or distribute compounded tirzepatide after March 19, 2025, while compounding pharmacies may be prohibited from compounding or dispensing tirzepatide effective immediately (the FDA had previously stated that it would not take action against compounding pharmacies for violations of the Food, Drug & Cosmetic Act until February 18, 2025, or the date of the court’s decision on the preliminary injunction motion, whichever was longer). SkinnyRx has refused to refund my money and continues to sell this medication without disclosing the above information. Avoid this fraudulent company!
By Jen
Response from SkinnyRx· Oct 16, 2025
Hi there, thanks for reaching out and we're sorry you're frustrated with your experience. We understand you haven't seen the results you were hoping for yet. Everyone responds differently to medication, and sometimes it takes a few weeks to notice changes, but we totally get why that's disappointing. Regarding the refund – we wish we could help with that, but once medication ships out, we aren't able to process returns or refunds. It's right there in our Terms and Conditions, and it's really a safety thing since we can't accept prescription medications back. What we can do is cancel your subscription right away so you won't be charged again. If you want to talk this through more, feel free to reach out to our support team directly. We're here to help however we can.
I had a wonderful experience with SkinnyRX and Monica. She was incredibly helpful, attentive, and easy to talk to. Monica took the time to answer my questions, made me feel comfortable, and guided me through the process with patience and care. I truly appreciate her support and professionalism—it made a big difference for me. Highly recommend!
By Thai
Response from SkinnyRx· Oct 1, 2025
Thank you for sharing such thoughtful feedback. We’re so glad Monica was able to make your experience comfortable and supportive by answering your questions with patience and care. It’s wonderful to know her professionalism made such a positive difference for you.
Wonderful customer service!
By marissa S.
Response from SkinnyRx· Oct 1, 2025
Thank you! We’re so glad you had a wonderful experience with our customer service.
There are hundreds of online providers, selling the same meds…but Customer service makes all the difference. I spoke to Rose today and she immediately escalated my concern and had it resolved within minutes!!!
By Will
Response from SkinnyRx· Oct 1, 2025
Thank you for your feedback. We completely agree—customer service makes all the difference. We’re so glad Rose was able to escalate your concern right away and get it resolved so quickly.
Erwin was great! I ended up going back to injections since the pills didn’t work for me. He made the cancellation process quick and easy. Haggle free
By Private
Response from SkinnyRx· Oct 1, 2025
Thank you for sharing your experience. We’re glad Erwin was able to make the cancellation process quick, easy, and hassle-free, even as you switched back to injections.
