Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
109 reviews
SignaPaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At SignaPay our Merchants and Partners are more than just numbers, they are people. People striving to carve out a piece of the marketplace and build a better life for themselves and their loved ones. We understand that in managing their money, we are also managing their lives, and strive every day to provide the dedicated service and protection needed to make credit card processing the least stressful part of their day. Our mantra is simple: "Make it Easy". Easy to get your processing application approved, easy to see your revenue, easy to stop fraud, easy to get your equipment fixed - whatever it is, we make it easy for the customer so that they can be empowered to grow their business.
SignaPay (signapay.com) has 109 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
109 approved reviews, newest moderated first
I’ve sent four emails and haven’t gotten a response yet
By Diana H.
Response from SignaPay· Mar 18, 2024
Thank you for your feedback; if you are experiencing any issues addressing your concerns, please contact our Customer Service team. Thank you.
Love this company ! Great people and spot on service !
By Chris M.
Response from SignaPay· Mar 18, 2024
Thank you, Chris!
Our rep Matthew Lombardo is always quick to respond whenever I have questions and he always has answers. SignsPay makes being a business owner who does 80% of their business with credit card transactions a breeze! Highly recommend!
By Bentons RV and Boat S.
Response from SignaPay· Mar 18, 2024
Always a pleasure to help our merchants, thank you!
Not sure if refund has gone through, so I can't really write a complete review
By Dana S.
Response from SignaPay· Feb 26, 2024
Please reach out to our Customer Service team to check the status of your refund. Thank you.
I have been over charged and double charged from 1/2023 to 1/2024.
By Tyson S.
Response from SignaPay· Feb 26, 2024
Thank you for this feedback, can you please reach out to our Customer Service team so we can verify your payments?
I always receive great help from Customer Support and Tech Support when needed. So do my merchants which is very important! Also very good help with details of my merchants chargebacks when needed. SignaPay is responsive to both it's sales agents and merchants.
By Sharon T.
3 or 4 attempts to get our tax documents from signa pay….absolutely terrible service
By Mike B.
Response from SignaPay· Feb 26, 2024
A third party processes our tax documentation for merchants, and your request was sent to them to resend your information. If you have yet to receive it, please reach out to the Customer Service team so we may escalate the issue and provide you with your documents.
Where always there to help me through the setup process.
By Kevin H.
