it is on the high end of the merchant services we have interviewed
customers complaining about he high rate of 3.99% We will be switching services
By Nicholas S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
109 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At SignaPay our Merchants and Partners are more than just numbers, they are people. People striving to carve out a piece of the marketplace and build a better life for themselves and their loved ones. We understand that in managing their money, we are also managing their lives, and strive every day to provide the dedicated service and protection needed to make credit card processing the least stressful part of their day. Our mantra is simple: "Make it Easy". Easy to get your processing application approved, easy to see your revenue, easy to stop fraud, easy to get your equipment fixed - whatever it is, we make it easy for the customer so that they can be empowered to grow their business.
SignaPay (signapay.com) has 109 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 5 reviews with 3 stars · Clear filters
customers complaining about he high rate of 3.99% We will be switching services
By Nicholas S.
it was okay.
By Brian J.
have big issue with some of my own shopping carts that are no word press sites that need to be set up with API code with a web hook
By Joseph F.
Not sure if refund has gone through, so I can't really write a complete review
By Dana S.
Response from SignaPay· Feb 26, 2024
Please reach out to our Customer Service team to check the status of your refund. Thank you.
Signa pay customer service is not so good
By Kinjal P.
Response from SignaPay· Jan 12, 2024
Kinjal, we would love to hear more about your experience. Can you please let us know how it did not live up to your expectations?