I haven't heard back from you…
I haven't heard back from you concerning my last experience with logging into your site. ¯\_(ツ)_/¯
By Kenneth C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
109 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At SignaPay our Merchants and Partners are more than just numbers, they are people. People striving to carve out a piece of the marketplace and build a better life for themselves and their loved ones. We understand that in managing their money, we are also managing their lives, and strive every day to provide the dedicated service and protection needed to make credit card processing the least stressful part of their day. Our mantra is simple: "Make it Easy". Easy to get your processing application approved, easy to see your revenue, easy to stop fraud, easy to get your equipment fixed - whatever it is, we make it easy for the customer so that they can be empowered to grow their business.
SignaPay (signapay.com) has 109 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 9 reviews with 2 stars · Clear filters
I haven't heard back from you concerning my last experience with logging into your site. ¯\_(ツ)_/¯
By Kenneth C.
I am not a fan of the increase in price. My fee went up 66.6% without much warning.
By James W.
I am still waiting for someone to get back to me to assit me with my log in info to get my statements
By Brooke K.
got a new machine and you guys cant set it up i need someone to help me on this matter
By Manuel De H.
We have waited for 2 months now trying to get our daily reports emailed to us. Originally we received these, but no longer do. And we have made numerous requests for this change
By Larry D.
It took three days to get this done because of miscommunication.
By Cherie V.
Even though you knew the system had an issue with deposits, you did not inform your customers until after I had been on the phone for over an hour. The problem is still not solved, but communication is essential to business.
By Anne K.
!!!New accounts take 1 week !!!!Manager lacked communication with ISO or not even email back when we have a questions . !!!!!! SAM application was too old to used underwriting rejected it !!!!!!!!! Prices list terminals cost to ISO did not provide
By Strategic Bank Card S.
Response from SignaPay· Mar 18, 2024
Please contact our Partner Services team at [email protected] so we can assist you with setting up new accounts. Our ISO Support Team is here to help you board merchants quickly and efficiently.