Very helpful and patient service.
Very helpful and patient service.
By Chester D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
109 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At SignaPay our Merchants and Partners are more than just numbers, they are people. People striving to carve out a piece of the marketplace and build a better life for themselves and their loved ones. We understand that in managing their money, we are also managing their lives, and strive every day to provide the dedicated service and protection needed to make credit card processing the least stressful part of their day. Our mantra is simple: "Make it Easy". Easy to get your processing application approved, easy to see your revenue, easy to stop fraud, easy to get your equipment fixed - whatever it is, we make it easy for the customer so that they can be empowered to grow their business.
SignaPay (signapay.com) has 109 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
109 approved reviews, newest moderated first
Very helpful and patient service.
By Chester D.
I didnt have any problems. my issues were taken care of in a timely manner.
By Donald M.
Excellent service and fast install!
By Katherine F.
I’m getting charged fees even through the customer is paying
By Susan T.
Horrible service horrible experience
By Fatima M.
The rep I spoke to handled my issue. Great customer service!
By David C.
Great company. When you have an issue there is alway someont to help resolve the problem and when you send in a request they always get back to you in a timely manner. Very helpful with everything.
By Advanced Merchant S.
Response from SignaPay· Mar 18, 2024
Thank you for the feedback!
!!!New accounts take 1 week !!!!Manager lacked communication with ISO or not even email back when we have a questions . !!!!!! SAM application was too old to used underwriting rejected it !!!!!!!!! Prices list terminals cost to ISO did not provide
By Strategic Bank Card S.
Response from SignaPay· Mar 18, 2024
Please contact our Partner Services team at [email protected] so we can assist you with setting up new accounts. Our ISO Support Team is here to help you board merchants quickly and efficiently.