Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
109 reviews
SignaPaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At SignaPay our Merchants and Partners are more than just numbers, they are people. People striving to carve out a piece of the marketplace and build a better life for themselves and their loved ones. We understand that in managing their money, we are also managing their lives, and strive every day to provide the dedicated service and protection needed to make credit card processing the least stressful part of their day. Our mantra is simple: "Make it Easy". Easy to get your processing application approved, easy to see your revenue, easy to stop fraud, easy to get your equipment fixed - whatever it is, we make it easy for the customer so that they can be empowered to grow their business.
SignaPay (signapay.com) has 109 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
109 approved reviews, newest moderated first
If I could give a zero I would. New customer and not sure why I switched. Deposits & reporting are minimal and not forthcoming. Customer support via email must be by snail mail cause it's been 4 days and no response.
By K G.
Everyone is very helpful
By Phil V Mastroianni J.
the person helping me was very nice
By Sheryl S.
You sent an email yesterday saying someone would contact me. No one has. The only thing you did was sent an email to rate my experience. It would be nice to understand why your taking money out of my account?
By Dennis N.
It took three days to get this done because of miscommunication.
By Cherie V.
Hidden Fees. Did not provide services we were sold.
By Rhonda W.
I could get over the fees. But after canceling (because I was told I could withdraw from my reserve after 6 months but couldn’t), I was told I had to wait an additional 6 months to get my funds. This wasn’t told upfront! Then I was granted a partial and told to call back in 30 days for the rest and now being told “no you have to wait the rest of the 6 months for your other funds”. I had ZERO chargebacks for my company and STILL they are “worried” about a chargeback. I would DEFINITELY NOT recommend!
By Tierra F.
Even though you knew the system had an issue with deposits, you did not inform your customers until after I had been on the phone for over an hour. The problem is still not solved, but communication is essential to business.
By Anne K.
