I love ruby's fashions
I love ruby's fashions. Always great service and fashion. Al is very experienced in fashion & knows what you need before you do.👌
By Brian C.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
93 reviews
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Here at Ruby’s, we are proud to bring the best Prom, Homecoming, and Formal Dresses directly to you. No matter what the occasion is, we will help you find the perfect dress. Please feel free to come to our our store located in Maple Heights, Ohio. We can help you find the right dress and make sure it’s the perfect fit. We offer spacious dressing rooms, in house dress alterations, and knowledgeable staff ready to help.
Ruby’s Fashions (shoprubys.com) has 93 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
93 approved reviews, newest moderated first
I love ruby's fashions. Always great service and fashion. Al is very experienced in fashion & knows what you need before you do.👌
By Brian C.
Ruby's is one of my favorite stores to buy my dresses from! My husband and I have bought several dresses, with shoes and purse to match from Ruby's ! They are beautiful!!! Ruby's have and has very beautiful dresses purses, suits' jewelry and everything to match!!!! I have also purchased other several beautiful items on my own because Ruby's is an outstanding, beautiful, unique store!!!! I love Ruby's and we are still purchasing several items from Ruby's!!!! The atmosphere is very outstanding and relaxing!!!! I will surly recommend Ruby's to everyone and anyone BECAUSE, WE ARE ALWAYS SATISFIED CUSTOMERS!!!! BECAUSE WE LOVE RUBY'S!!!!
By Belinda H.
My mom love her dress she got for her birthday that’s coming up
By Kazana F.
My 1st order arrived today and I was absolutely over the moon with the quality of the items! I was having an item personalised so I was informed the order make take slightly longer and due to the current situation with covid I was expecting the postage to be longer anyway! Was kept updated and given a tracking number. Will definitely order more... Thanks again Kerrie
By Kerrie M.
This company Ruby hana stole my money I placed an order last year only part of the items arrived. They were disgusting quality I threw them away. Ever since I have been trying to recoup my money no joy. I keep receiving emails telling me Oh your refund is on the way still no refund.. DO NOT BUY ftom this FAKE rubbish thieving people. I will be taking legal action against then and keep runbishing them. How can they get away with upsetting so many people? Do NOT buy anything from CHINA.
By Yas
Response from Ruby’s Fashions· Jan 22, 2025
Hi Yas, Thank you for your feedback. However, this review appears to be about a different company. We are Ruby's Fashions, a business based in Maple Heights, Ohio, and we do not operate in China or have any connection to the issues you've described. We take pride in providing high-quality products and excellent customer service, and we're sorry to hear about your experience with another company. If you ever have any questions or need assistance with our services, please feel free to reach out to us directly.
Honest company and good people running it. I previously had a bad review I intended to write for a Chinese company called JoJo Ruby's and accidentally wrote it for Ruby's Fashions. My apologies!
By Lina
Response from Ruby’s Fashions· Jan 27, 2020
Please make sure you have the right company we do not have any orders from you and this purchase is not verified. As many of any competitors are making fake reviews to discredit our company please provide us with more information . Trustpilot is obviously not doing there job and verifying these reviews properly
My experience was great! Will definitely shop there in the future!
By Jody P.
I found a dress I liked and purchased it from Ruby's. I received it in less than a week. Satisfied and happy with my order
By Marie