Brittnee was great in helping us gain…
Brittnee was great in helping us gain access to our account. She worked in a timely manner and was swift to help us get this done. Thank you Shopper Approved for all of the help.
By Daphny O.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
769 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shopper Approved is one of the oldest and largest online rating and review services in the United States, though we serve clients world-wide.Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have greatly attributed to our client's success.Shopper Approved is an Inc. 500 "Fastest Growing Company in America" two-time award winner, and is the highest-rated online review platform in the world according to the BBB (A+), G2 (4.9), Capterra (4.9), and TrustPilot (4.8).There's a reason why companies like 1800Flowers, B&H Photo, NameCheap, and VividSeats choose Shopper Approved for their customer ratings and reviews.*************************************************ATTENTION - PLEASE READ BELOW*************************************************If you look at our Trustpilot Ratings Chart above, you will see that it is comprised of mostly 5-Star ratings and 1-Star ratings. This is because we have two very different groups of people that leave reviews here. - The 5-Star ratings are from our actual clients, who are comprised of thousands of online businesses around the world who use our services to collect reviews on their behalf.- The 1-Star ratings are from some of our client's customers who have had a bad experience with the client, and not with us directly.As one of the largest rating and review companies in the world, we collect millions of reviews every month, so it is natural for some of our client's customers who have had a bad experience to want to reach out.That being said: - If you're one of our client's customers, please know that we care about you and want to help you resolve whatever issue you are having. Please call or email us and we will do whatever we can to assist you. Or...- If you're a business owner or a consumer researching our company, we hope that knowing this information will help you to put things into a better perspective.*************************************************
Shopper Approved (shopperapproved.com) has 769 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
769 approved reviews, newest moderated first
Brittnee was great in helping us gain access to our account. She worked in a timely manner and was swift to help us get this done. Thank you Shopper Approved for all of the help.
By Daphny O.
I love this company. They are so Proactive. Recently reached out to offer to make some adjustments to my site to improve the display of our reviews. Top-notch!
By Trent K.
Response from Shopper Approved· Feb 18, 2022
That's awesome Trent - we love you too man! :-) Let us know if you need anything else. Scott
Great experience and awesome customer service
By Mariusz S.
ShopperApproved has been a great partner for us. Helping us take a deeper look into our customers and their feedback on our products is a number one priority for ContourMD. Customer satisfaction and quality are at the forefront of what we do and practice each day. We are excited to see what is possible with such a great organization.
By Connie C.
How ironic. However, maybe TrustPilot should notice what Shopper Approved are doing. Trustpilot is so legacy compared to what these guys are doing... Technology, support, partnerships, these guys are miles ahead...
By C I.
Response from Shopper Approved· Jan 27, 2022
Thanks for the kind words. :-) Just wait till you see what we're going to do next! Best Regards, Scott Shopper Approved
I've been using Shopper Approved since 2010 to gather reviews/ratings for my small business from customers. SA's design set and features keeps improving and their customer service is fast to respond to any questions, highly recommended.
By Stephen F.
Shopper approved has been a great asset to our multiple online stores in accumulating good, honest, reviews. I have not seen a better service yet.
By ProDrinkingFountains
They made the whole process easy and informative. Our onboarding specialist Matt J. was very helpful and a pleasure to work with.
By Iri H.