Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
180 reviews
Impressions Online BoutiqueSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A woman’s wardrobe is her opportunity to stand out and make a lasting first impression. Launched in 2012, Impressions Online Boutique offers a wide range of apparel to fit any woman’s unique sense of style. Our clothing and accessories are carefully curated to provide our customers the latest fashions. To keep our customers in style we post new arrivals daily, as well as offer stylist picks to help any indecisive shoppers. Impressions Online Boutique is a fashionista’s best place to create the perfect wardrobe.Beyond helping you look your best, Impressions Online Boutique strives to make every purchase a positive experience. Our top priorities are excellent customer service, exceptionally quick order processing, ultra fast shipping times, and a hassle-free return policy. We value your feedback, whether positive or constructive and we are continuously working to improve your experience.If you are a first-time visitor or long-standing customer, we hope you will be thrilled with every aspect of your Impressions Online Boutique shopping experience.
Impressions Online Boutique (shopimpressions.com) has 180 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
180 approved reviews, newest moderated first
Beautiful and quality clothing. Customer Service is top notch!!! 🤗
By Stephanie R.
Response from Impressions Online Boutique· Jun 28, 2018
Thank you, Stephanie, for sharing your experience! We look forward to serving you again in the near future!
I’ve always thought your clothing was sooo cute but never ordered. Well I have a friends shower coming up and it’s fiesta themed. I found the perfect top on your website, ordered it though I hardly EVER order from a boutique online that I haven’t already been to at least once before. I got the top in, tried it in and was so blown away by the quality that I just had to email you! I not only LOVE the shirt and it will go perfectly with white pants to this fiesta party but the quality was thick, durable and fit EXACTLY how I thought it would! I wasn’t sure what I would get to be honest. Some boutiques don’t always have the nicest of quality yet I pay boutique prices. I can’t get over how nice the shirt is and feel as though I spent my money in the absolute RIGHT boutique! I also had to change the shipping address and that was done with a QUICK response and EASE! I will definitely be a forever customer now! Thanks again, Mallory Fontenot
By Mallory F.
Response from Impressions Online Boutique· Jun 28, 2018
Thank you so much for putting your trust in our business, Mallory! We are thrilled that you loved the top you purchased and we look forward to helping you find more perfect outfits in the future!
I (for whatever technical issue) had a hard time using my 10% off discount code when I checked out. I emailed them to let them know and not only was the response quick but they also refunded me in full and charged me the price with the 10% off. These ladies are so polite I am one happy customer!! Definitely will purchase from them again!
By Mirza P.
Response from Impressions Online Boutique· Jun 5, 2018
Mirza, Thank you so much for taking the time to review our business. We are happy we were able to assist you and look forward to serving you again in the near future!
THIS IS HANDS DOWN THE BEST BOUTIQUE EVER! I have never been successful ordering clothing for myself online until now. My first order I ordered 3 jeans (which are so hard for me to find a perfect fit) and 5 tops. Much to my surprise they all fit perfect! A month ago I ordered 22 more outfits and they all fit perfect! I will be placing another order soon. I will always recommend shopimpressions. 5 stars!!!!!
By amanda S.
Response from Impressions Online Boutique· Mar 29, 2018
Wow! Thank you, Amanda for sharing your experience! This is great feedback for our team. We look forward to continuing to serve you and thank you so much for your business!
I ordered from Impressions boutique online and I have to say I’m pretty impressed. I usually research companies a lot before I order online because there are unfortunately a lot of scam sites out there nowadays. Anyway, this company shipped my order the very next day and it got here earlier than expected. The quality of the clothes is great, better than other boutiques I’ve ordered from. The size charts they had were very helpful, make sure you look at the size chart per item (which is awesome by the way when ordering because some styles or items run differently than others). I would definitely order from them again!
By PrincessMishy
Response from Impressions Online Boutique· Mar 27, 2018
PrincessMishy, thank you for your thorough review! We pride ourselves on free and fast shipping and always do our best to deliver quality at a great price. So we are happy to see we were able to provide you with such a positive experience. Thank you for your business and we look forward to serving you again soon!
Half my closet is Impressions. They make returns super easy. I recently had a jumper that broke the first time I wore it and when I reached out to the team, they sent me a new one right away.
By Bridget H.
Response from Impressions Online Boutique· Mar 27, 2018
Bridget, Thank you so much for taking the time to review our company! We appreciate your feedback and greatly value your business as an awesome customer!
I have had the best customer service from the online boutique, Impressions. I work in retail and therefore have very high expectations on how a customer should be treated. I can say without a doubt that I have been treated exactly how I want my customers to be treated and that is like royalty. Thank you Impressions! I am a forever customer.
By Leslie Talbot W.
Response from Impressions Online Boutique· Jan 26, 2018
Leslie, thank you for your review! It was our pleasure to help with your order, we look forward to serving you again in the very near future!
Customer service and beyond! This boutique was amazing at stepping up when we didn't get an order that was supposed to be shipped over-night on time (USPS fault not the boutique). Not only did they refund my shipping and the cost of item, but they also sent a gift card for me to use on my next purchase! I will certainly be ordering from them again!
By Anna F.
Response from Impressions Online Boutique· Jan 24, 2018
Thank you, Anna! We are continuously striving to improve our customer service and your feedback is greatly appreciated. We look forward to the opportunity to serve you again in the near future!
