Impressions Online BoutiqueReviews of shopimpressions.com

hi, This was my first time ordering from Impressions. I ordered the Palms and Prosecco Summer hat. The picture description of the hat was nice, the reason why I wanted the hat was that it gave the idea that it was a unique style of hat. shipping was fast $12 later.. ,needless to say the quality of hat was not what I expected.. Flimsy,small, ( no other size to pick from). I keep thinking you can get unique pieces off line but reality is its more of an illusion. I probably could have found the same style in a consignment shop. This is my first experience so I actually have the right to say my say. Its more of an illusion until you receive the product.

Do not buy from this website if you do not live in the US!!! I ordered 2 dresses from here which came to $95, the shipping fees on top of the original price is between $35-125 (which they also didn't state that the price was American dollars until you purchased the item) so in reality I was paying $180. Then customs collected another $40 so all together I paid $220 for 2 dresses that was originally advertised as $95. Definitely not worth it!! Ive shopped on American websites plenty before this and i've never had such a bad and shady experience before. I will never shop here again

I found this website through Facebook advertising. I loved the look of some of their clothes, and purchased a pair of booties ($80), two cut-out shirts ($34-$36) and a scarf ($24). I received them fairly quickly, I believe they offer two day free shipping. Unfortunately, this is the only positive experience. One of the shirts snags on EVERYTHING! I'm actually impressed with what it grabs onto. But unfortunately, to wear this shirt, I have to wear a scarf to hide all the snags. The hem is starting to come apart as well, I assume I have about a month left with this shirt before it literally falls off of me. The second shirt was just unwearable. The cutout portion was sewn all wrong, so it pulls on the shirt awkwardly, and it digs into one of my armpits. To make matters worse, the cutout part bunches up, and lifts the shirt on one side. I would look like a crazy lady wearing this shirt in public. When taking the scarf out of the bag, my finger literally went through the scarf. The material feels like paper and smells funny. It's cute enough that I just shower it in perfume and strategically place the hole in a place you won't notice it. The booties are just okay. They're a different brand this website carries, and I would buy from them again, but I will find a different site to purchase from. The return policy is awful. You have 14 days from purchase to return them and get your money back. I believe that you have 21 days from purchase day to get store credit. You will have to pay for shipping back to their store where they will inspect it. If it's not up to their standards, you will have to pay shipping to get this product back to you. YIKES! Clearly, customer service is on the back burner for them. Which matches up with the Wal-Mart quality with boutique prices. I didn't even attempt to return the unwearable shirt, I would be paying more money to be disappointed all over again. You can't leave reviews on their website, which should have been the first indication to not buy from this company. Hopefully this will help somebody out there... if you decide to buy from this company, literally don't blink an eye once receiving them. Try them on and make a decision right there! Maybe rub up on a soft blanket to see if it will snag. ;)