Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
180 reviews
Impressions Online BoutiqueSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A woman’s wardrobe is her opportunity to stand out and make a lasting first impression. Launched in 2012, Impressions Online Boutique offers a wide range of apparel to fit any woman’s unique sense of style. Our clothing and accessories are carefully curated to provide our customers the latest fashions. To keep our customers in style we post new arrivals daily, as well as offer stylist picks to help any indecisive shoppers. Impressions Online Boutique is a fashionista’s best place to create the perfect wardrobe.Beyond helping you look your best, Impressions Online Boutique strives to make every purchase a positive experience. Our top priorities are excellent customer service, exceptionally quick order processing, ultra fast shipping times, and a hassle-free return policy. We value your feedback, whether positive or constructive and we are continuously working to improve your experience.If you are a first-time visitor or long-standing customer, we hope you will be thrilled with every aspect of your Impressions Online Boutique shopping experience.
Impressions Online Boutique (shopimpressions.com) has 180 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
180 approved reviews, newest moderated first
I came across this boutique online. Ordered a few tops. Was tickled to death how adorable and of great quality they are. So I ordered a few more, and some earrings too. I find myself browsing their website every day. Am inlove with everything they have online. Great merchandise, shipped fast. Am going to be a repeat customer. Am glad I found them.
By Rachel
Impressions boutique is an awesome company. I broke my shoe over a year ago and finally figured I would contact them to see if they could replace the shoe. Although, they could not replace my shoe given that it had been over a year of purchase, they still found a way to accommodate me by giving me 15% off. I don't know about you, but most companies wouldn't even do that. So thank you impressions!!!!
By megan M.
If I could give this 0 stars, I would. I ordered a dress for almost $60 to wear for my bachelorette party. It is absolutely gorgeous and great quality in the pictures. The model in the pictures was about 5'5 and was wearing a small. I am 5'0, so that is what I ordered. What came in was absolutely atrocious!! #1, the material was that of a freaking thin tarp or parachute. #2, IT SHOWED MY BUTT WITHOUT ME EVEN BENDING OVER! I am 5 inches SHORTER than the model. It came down to the backs of her knees in the picture. NEVER ORDER FROM THIS COMPANY!!!
By KaylaChristine1523
Response from Impressions Online Boutique· Mar 21, 2020
Hi Kayla, We are sorry for your experience with this dress. Our customer service manager will be contacting you to help resolve this for you. We are surprised to read of the fitment issues you have described and we will plan to inspect the garment once we have received it back. It is possible that the dress was somehow defective and we failed to catch the issue during our inspection process. Please know that our intention is to never be misleading with our product images or product descriptions. We will get this issue taken care of for you and we hope we have an opportunity to earn your business in the future. Sincerely, The Impressions Online Customer Care Team
Awesome Awesome Awesome company!!! The clothes are affordable, adorable & fit great!!! Best customer service too and you earn points for every dollar you spend to redeem for discounts!!!
By Katy
Love Impressions Online! Beautiful clothes, excellent customer service, fast shipping, and easy returns! Seriously. What's not to love?!
By Sharayah P.
This boutique has consistently exceeded my expectations. The clothes are always even cuter in person, shipping is speedy, website easy to maneuver, communication is stellar. Just had my first experience with a return, and it could not have gone smoother. Customer service is top notch. Response time is the best I've seen. I am almost 60 years old and love cute clothes. They have every size to fit the fashion conscience lady. I'm a customer for life!
By Bonna Roberts S.
Love this boutique! It's like Christmas time every time that I go online to shop because they have something new everyday! The shipments arrive super fast, and the quality is very good. This boutique was very gracious and was willing to work with you to make sure you are completely satisfied. Excellent customer service! Highly recommend!!!
By Shannon H.
I love impressions boutique. Their clothing, shoes and quality are of great quality and the shipping has been super fast! Love this boutique!!
By Katie Qualls L.
