Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,064 reviews
ResMed ShopSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best! Explore ResMed’s range of AirMini products to help improve your sleep and your health:Shop AirMiniShop mask packsShop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.All products are sold through Expedite, LLC, a ResMed company.
ResMed Shop (shop.resmed.com) has 1,064 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,064 approved reviews, newest moderated first
The airmini is a great cpap for its size. The unit works well. It is much louder than my home cpap and will likely take a user a couple nights to get used to. I wish I could wear my nightly mask with this. I bought an adapter to allow me to use my daily mask but it was much louder.
By Tim S.
Thank you for the support and supplies you offer
By Norma S.
I bought a product but it did not work for me. I was emailed a return slip right away with no problems.
By Raymond Del P.
Very easy well organized process. Also very fast.
By Peter M.
1. It is too difficult to speak with a rep live. You call a phone number and then a message is relayed. 2. Your resmed phone number is recognized as spam by my cell phone. If your rep tries to call back- the call won’t go through- please upgrade your phone system. 3. I work too so this call back game doesn’t work. Have people available to take my call and answer questions immediately when I call. 4. The staff is great once you can actually speak with them. But I shouldn’t have to play phone tag over 3 days to buy a machine from you.
By CHRIS
Response from ResMed Shop· Jan 24, 2023
Hi Chris, My name is Amanda, and I am with the ResMed Shop Customer Support Team. Thank you for taking the time to leave us a review. We understand your frustration and apologize for any trouble this may have caused. If there's anything else we can do for you, please don't hesitate to reach out.
Arrived on time. Easy to connect. Small size is just what I wanted for travel.
By J H.
I appreciate that there is a smaller option available for travel. I have several long trips this year and this will certainly make it easier to get around with. Works just as well as my at home machine.
By Lea V.
Quick availability of the product (local medical supply stores have a 6 month waiting list). Cost of product. Ability to submit prescription electronically. Delivery of product that included signature verification.
By Monica D.
