Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,064 reviews
ResMed ShopSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ResMed Shop is an online distributor of the ResMed AirMini™ AutoSet™ CPAP device, AirMini supplies, accessories and gold-standard customer service. From understanding your sleep issues to helping you treat sleep apnea, the ResMed Shop can help awaken your best! Explore ResMed’s range of AirMini products to help improve your sleep and your health:Shop AirMiniShop mask packsShop AirMini accessoriesWith the assurance of a 30-year history and expertise in sleep, ResMed empowers its customers. It’s their mission to breathe new life into overall health and performance, helping you to awaken your best.All products are sold through Expedite, LLC, a ResMed company.
ResMed Shop (shop.resmed.com) has 1,064 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
1,064 approved reviews, newest moderated first
The equipment arrived, as scheduled, I did not take into account holiday delays. I wanted to have the machine for a trip but did not show up in time. I was disappointed that my prescription, was rejected several times. My main machine is issued by the VA and the standing prescription was not good enough. maybe for future replacements, will go smoother.
By Ramon B.
It seemed quite silly to need a prescription from my physician for a refill of humidification cartridges for my ResMed AirMini. Because if I already have an AirMini that needs re-supply, clearly I have a prescription to have acquired the device in the first place.
By CS
Response from ResMed Shop· Feb 8, 2023
Hello, My name is Amanda and I am with the ResMed Shop Customer Support Team. Thank you for your feedback regarding our prescription process. We are always looking for ways to improve our services. Please note that if it is your first order with the ResMed Shop and the items require a prescription, we are required to have one on file. Once we receive a valid prescription, it can be used to purchase products in the future. Please reach out to us should you have any further questions or comments!
My experience ordering my ResMed mini was great. The team was very helpful and professional. We had some challenges with my doctor and getting the prescription, but they hung in there with me, till we got it. I truly appreciate their patience.
By Charissa
Chuck is always able to meet my needs in a friendly and professional manner!
By Debra B.
Your staff was very helpful in extending my return window to accommodate a visit to the sleep specialist.
By Larry G.
The ResMed folks were excellent at guiding me through what could have been a difficult process getting my machine ordered. The were friendly and walked me through getting the needed forms from my doctor.
By Customer Jane H.
The purchase experience went as expected. I would certainly recommend it to others. Al
By Al C.
Great customer services
By Marc Paolo C.
