ResMed ShopReviews of shop.resmed.com

I found the website easy to understand since I am new to CPaps. They have well curriated packages too. I have been using the ResMed 11 for a few weeks and have adjusted to it surprisingly well. I travel a lot so I ordered the AirMini. It has been harder to get used to but I am hoping gets better with time. The order process was hassle-free. They prompted me to make sure I had the prescription loaded properly so that there would be no delay in shipping. Overall, great experience and look forward to ordering supplies through their site in the future.

I haven’t had any trouble getting used to cpap. I am currently in Costa Rica do or 3 weeks. I bought a AirMini for travel and it also had worked fine god me

Customer service person had hands on experience, that not even my doctor has, to help with the product selection.

Easy ordering.

I am already a Air sense 10 CPAP user for almost an year now. When I ordered a second portable device (Air Mini) due to my frequent travel, the delivery team was insisting on more information on the prescription, I have already procured the earlier device with the same prescription from Canada. How can the rules be different? This conversation back and forth with my doctor's office and customer advocates delayed my order for almost 2 months. If the rules are different, it should be communicated before the payment is made. So that the customers can take a informed decision.

Product was of great quality and a perfect size for my mini CPAP. Very satisfied.

Website is horrible. No way to contact anyone, no way to access support except to see how to clean. Been using CPAP for almost 15 years, I ALREADY KNOW HOW TO CLEAN MY EQUIPMENT. I need support to understand why all of a sudden my SD Card isn't keeping track. There is no way to get help with that and not only that, the SEARCH button is worthless. As soon as I can I will be changing to a different company for my CPAP/APAP needs.

Once my doctors office got their act together and sent the Rx, ResMed was spot on with a prompt accurate delivery. Thank you for your commitment to great patient care.