I was taken care of well.
I was taken care of well.
By Psalm91
Response from Servify· Jan 8, 2026
It's always good to see customers happy! Thank you for the feedback.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
703 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reinventing device ownership experiences, globally!
Servify (servify.tech) has 703 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
703 approved reviews, newest moderated first
I was taken care of well.
By Psalm91
Response from Servify· Jan 8, 2026
It's always good to see customers happy! Thank you for the feedback.
Excellent customer service, repair was done right
By Kitty G.
Response from Servify· Jan 7, 2026
It's always good to see customers happy! Thank you for the feedback.
Fast easy, you can do it online, done within the day without having to wait for phone call to file a claim. If anything, this is faster service than even Apple.
By Khuong H.
Response from Servify· Jan 7, 2026
It's always good to see customers happy! Thank you for the feedback.
My Samsung Care experience was great. I was able to file a claim on the site and schedule an appointment. When I arrived, I was informed about the process and how long it may take. When I picked up my repaired device, it looked like it was new again! Angela the technician did a great job and can say that I was very happy with how it all turned out
By David T.
Response from Servify· Jan 6, 2026
It's always good to see customers happy! Thank you for the feedback.
Asked to fix glass and USB connector. Glass is fine, but USB still not working.
By Luiz
Response from Servify· Jan 6, 2026
We’re here to help! Request you to kindly share your details (email id/ phone number) registered with Samsung Care+ on [email protected] to assist you further.
Excellent Customer Service!!! Fast shipment!! Literally got my phone replaced in two days! Highly recommend!!
By L. W.
Response from Servify· Jan 5, 2026
It's always good to see customers happy! Thank you for the feedback.
Efficient, huge resources
By Mr M W.
Response from Servify· Dec 31, 2025
It's always good to see customers happy! Thank you for the feedback.
I called to confirm the appointment a day before. When I got to the appointment, they told me the part is reserved for someone else but can be available if the other person doesn't show up. They asked me to call them back to see if the part is available later that day.
By YjP
Response from Servify· Dec 29, 2025
We’re here to help! Request you to kindly share your details (email id/ phone number) registered with Samsung Care+ on [email protected] to assist you further.