ServifyReviews of servify.tech

Good morning, I would like to report what happened to me, after buying an extension of the insurance for my LG TV on the servify lg site they took the money from my card and did not send me any insurance or confirmation, I tried to contact but no answer, should I go to the police? Can you help me please I beg you.

Disabled my computer and won't provide a 5 cent solution. I had my screen replaced in March 2025 on my Samsung360. The repair was delayed. Last month, I discovered that they failed to replace one of the screws that attaches the hinge to bottom of the computer body. The bottom snaps in, but is held in place with screws that are covered by rubber feet. The bottom popped out/came loose and i dsocered the missing screw. Now I can't close my computer anymore because the hinge now pops the bottom out. Servify REFUSES to send a replacement screw, offer multiple technical reasons..90 days l after the repair, outside warranty etc. Why would I remove the feet and check that they did something so basic as replace both screws?!? Is it not a freaking courtesy when your poor and incompetent repair causes an issue to fix it? I can't use my computer as a laptop anymore and it damages other part of it to attempt to close it. It is only 2.5 years old They have wasted 2 weeks of my time arguing with me about a scree, will not make a supervisor available, have misleading call AI that says they are escalating when they won't. They did a shotty job. They should sent the 5 cent screw. UPDATE: I sent an email as requested -- all the "social media" team did was regurgiate the same thing. Their repair person left the screw off. Apparently, this is a common practice, according to some friends in computers. No more Samsung products for me.

Samsung Care's response time to filing my claim and sending a replacement was excellent. The received my claim then mailed the replacement right away. Filing the claim was easy. I am really pleased with their service.

Quick service amazing customer experience.

The ease of filing a claim and book an appointment.

Great ease. Fast timing. Easy return Communication was never lacking

Ultra fast service

Came in with an issue with my charger port and they were able to fix it the same day. Really happy with the service.