Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
703 reviews
ServifySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Reinventing device ownership experiences, globally!
Servify (servify.tech) has 703 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
703 approved reviews, newest moderated first
The process to order my replacement phone was easy and fast. I received my phone the next day made the process easy
By Jennifer B.
Response from Servify· Dec 20, 2025
It's always good to see customers happy! Thank you for the feedback.
Great customer service, fast and reliable
By Michelle M.
Response from Servify· Dec 19, 2025
It's always good to see customers happy! Thank you for the feedback.
Filing the claim was extremely easy. I had an acceptance email within hours. My phone arrived the next day.
By Beverly M.
Response from Servify· Dec 17, 2025
It's always good to see customers happy! Thank you for the feedback.
Too long for a repair, I had to wait a little over 4 hours.
By isaias V.
Response from Servify· Dec 15, 2025
We are constantly trying to improve and will strive to make every effort to make every experience better than the last. Your feedback is duly noted and shared with the relevant team.
Woth the cost. Fast and easy. No issues.
By Michael Q.
Response from Servify· Dec 15, 2025
It's always good to see customers happy! Thank you for the feedback.
Needed a screen protector replaced under warranty. Instead, because they claimed they didn't have the screen protector in stock, they replaced the screen, so they claim. Did not provide the original parts as required by statute.
By Mike R.
Response from Servify· Dec 10, 2025
We’re here to help! Request you to kindly share your details (email id/ phone number) registered with Samsung Care+ on [email protected] to assist you further.
Claim processing was simple and speedy. Found a certified repair shop near by and set appointment. Phone was repaired with authentic samsung parts at ubreakwefix in a few hours. Staff super friendly and helpful.Same day turn around.
By Joe S.
Response from Servify· Dec 10, 2025
It's always good to see customers happy! Thank you for the feedback.
Excellent customer service
By Dauda S.
Response from Servify· Dec 9, 2025
It's always good to see customers happy! Thank you for the feedback.
