ServifyReviews of servify.tech

Awesome service

My device was fully fixed in a timely manner by professionals who were very friendly.

Great, friendly, fast, professional service with quality parts. Look brand new!

Great service, rapid care!

The factory installed screen protector was replaced quickly and expertly. You can not tell it's been replaced.

Repair guys were kind and quick!

Initially nothing to complain about. I submitted a claim, received a shipping label/instructions, shipped my laptop with a broken screen for repair, it was repaired in a few days and shipped back. Then spiralling downward from there. I received my returned laptop, opened the box, and opened the laptop only to find a broken screen. Clearly the original screen had been replaced, but either replaced with broken screen, broken while or after replacing, or broken when packaging for return. The return shipping box did not appear damaged, crushed or abused during shipping, but the laptop was poorly protected and likely crushed when packaged for return. This is where things went from bad to horrendous. I immediately contacted Servify (Samsung Care Plus), explained the circumstances and was told to send pictures to samsungmxcare (aka Servify), which I promptly did, and was told I would be contacted in 24-48 hours. It has been a week and still no contact. I have called Servify back multiple occasions only to be told "we're investigating", "we've escalated your claim", and "someone will contact you shortly". No one is ever going to contact me because they are running a scam. They know very well that if they give you the runaround long enough they can scam you out of more money. There is no way this company has a legitimate "4.4" rating on Trust pilot. Check Reddit and other sources, this company is are professional con-artists.

My screen went black. I got on the service chat, 3 questions later they were sending me a new phone. They actually upgraded me one model! So awesome. It literally showed up the next day. So cool.