They were a scam I never got the…
They were a scam I never got the flowers....and they kept my money...
By Michael
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
826 reviews
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Send Flowers (sendflowers.com) has 826 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
826 approved reviews, newest moderated first
They were a scam I never got the flowers....and they kept my money...
By Michael
A complete scam. I’d give them a 0. They’re complete liars. Wish I would’ve looked a little more into them before making the order. The website looks legit, but they are anything but legit. Big mistake. Flowers never arrived on the day I asked them to be delivered or the next day that they promised it would by then for sure. It wasn’t. They even tried to offer delivery on the next day, which by then didn’t matter at all. And I wouldn’t trust them to deliver a pizza at this point and told them that. Absolute scam and absolutely terrible company. I knew it when I asked to speak with the supervisor and she said she was a supervisor. Immediate red flag and I knew it at that point. It’s amazing that these companies still exist and aren’t shut down. One of the worst experiences ever. If you want to get extremely frustrated and not get what you paid for and get lied to over and over again, then go with this company
By Chad M.
Roses came smushed, broken necks, petals falling off and the chocolates were 2 months expired. 4pc box for $9.99. I was offered 50% refund.
By Carl M.
Ordered Flowers to be delivered on Feb 13. Found out that the person they were for would not be at the delivery address for a week after that date. On morning of Feb 9 I called to change delivery address. They said "we can't do that. Call UPS.." They gave me the tracking number and the Phone number. Called the number and UPS said "Only the sender is allowed to change the delivery address." Called Sendflowers back and they said "Its too late to change delivery address or cancel" It was 5 days before the delivery. They had not even shipped the flowers yet. RIPOFF. Don't use them.
By Floyd
Very bad, wast of time . The loved ones will be disappointed, no flowers just lies from our off shore friends, lol. Rushing now so someone doesn't feel unloved for Valentines day. Be on bad. Shame
By Rick P.
If I could give zero stars, I would. I have ordered from this company twice. The first time was great! The second time? Horrible! I ordered flowers for a special occasion 10 days in advance. On the day of scheduled delivery, I saw no updates. I decided to call at 5:30 pm to inquire. I was informed the delivery was unable to occur over a weekend (even though I had previously typed in the delivery zip code and was able to select the date prior to checkout). I was told delivery would occur the following Monday, two dates later. Afternoon time on Monday I received a vague email that my order couldn’t be processed due to no florists in the area. I’ve ordered flowers from other companies to this address and never had issues before. My two options were: order roses that will be shipped via a carrier or choose a different delivery address in another zip code. I didn’t want roses and I specifically wanted this delivered to this person’s house. I called the company back and was offered those two solutions, once again. I requested a refund to which they complied. I will NEVER order from them again!! Not only was my order going to be 2 days late originally, but now it’s going to be REALLY late even with 10 days advance notice!! DO NOT PURCHASE FROM THIS COMPANY.
By Cay
I ordered birthday flowers and they were paid for, promised but never delivered. Thought I was using a local florist, but somehow redirected to these people. Never again. From their phone representation, they sounded like foreigners. It was a very bad experience. NEVER AGAIN‼️‼️
By Mz M.
First (and last) time ordering from this company. Should have read more reviews first. I gave them 2 days to deliver the order and they missed it. Apparently they sent it via UPS and of course they blamed it on them for missing the delivery. After complaining to their overseas customer service rep (who I could barely understand) they refunded my money. Stay away from them. Buy local.
By kevin M.