Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
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826 reviews
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Send Flowers (sendflowers.com) has 826 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
826 approved reviews, newest moderated first
my daughter had a surgery and I ordered flowers, balloon and card for her from SendFlowers website.She never received it. They live in gated community and nothing gets lost. The "SendFlowers" didnt even offer refund or compensation. 2 weeks ago they sent an email that they are investigating the matter. Nothing since. I will not ever order from them again and I do not recommend their service to anyone. There are lot of other places around
By Bea
My boyfriend ordered flowers for me for valentines day and they got here on time but we're the complete wrong flowers which is crazy because he paid around $70. He called them and asked for a new bouquet and they said ok and that it would be there the next day..it wasn't the next day it was the day after that. After that while im doing maintenance on them I see the very few lilies they put in there the stems are cut extremely short only leaving about an inch of stem instead of leaving ⅓ or ½ of their very long stems meaning they were only placed for 2 day decoration instead of being able to keep them alive. This is a horrible company and they dont even care about your flowers. They are money hungry and this was disgusting behavior for the price and hassle we went through for even the correct bouquet.
By madison H.
The flowers arrived on time! They were very beautiful, my sister loved them. Definitely would buy from them again!
By Kathy
Awful service. Ordered flowers for Valentine's day. Confirmed, payed after a few days they cancelled saying they couldn't fulfill it locally and to re do it via UPS. I did it, paid the extra fee to get the delivery on a busy celebration day, the delivered on th 17!
By Alessio
My son ordered valentines flowers, paid extra for next day delivery. They did not arrive until the 16th. We paid 70 dollars for the bouquet pictured on their site only to have 4 flowers in the bouquet delivered!’ Definitely a scam that keeps the money and does the bare minimum,
By Marinda L.
If I could gove them zero stars I would. Was posed to be delivered Thursday its Monday and they was just delivered. It looked nothing like the puc. My 3 yr old could've put together a better bouquet. Highly disappointed and will NEVER ORDER HERE AGAIN OR RECOMMEND TO ANYONE
By Samantha D.
I ordered the flowers on the 13th to arrive on Valentine’s day and it is now the 15 and I haven’t received anything. I waited the entire day for absolutely nothing, then I got a message telling me “nobody was able to accept delivery and I haven’t even left my damn apartment, save you money and don’t order from this shit company
By KJ “.
Terrible service, I never received my order, I only received an email saying it had already been delivered. I tried to contact them and they didn't resolve anything, they just stole from me.
By Fernando
