Great Service
We worked with Mr. Walker, he was very helpful and knows his product. He answered all our questions and was able to get us the best coverage for our Truck. Thank you Mr. Walker for your time and knowledge.
By Elaine A.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
413 reviews
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Select Auto Protect specializes in providing car warranties to protect our customers against the high costs of unexpected repairs. We offer a variety of coverage options to suit the needs of different car owners, including comprehensive coverage and limited coverage plans. Our team of experienced professionals is dedicated to providing excellent customer service and helping our customers find the right car warranty for their needs.In addition to our competitive pricing and flexible coverage options, we also offer additional benefits to our customers, such as 24/7 roadside assistance and rental car reimbursement. We are committed to helping our customers keep their vehicles on the road and minimizing the stress and costs associated with unexpected repairs.Whether you're a new car owner or have been driving for years, we have a car warranty option that can provide the protection you need. Contact us today to learn more and get a quote for your car warranty.
Select Auto Protect (selectautoprotect.com) has 413 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
413 approved reviews, newest moderated first
We worked with Mr. Walker, he was very helpful and knows his product. He answered all our questions and was able to get us the best coverage for our Truck. Thank you Mr. Walker for your time and knowledge.
By Elaine A.
First simple claim denied, amazing. The blower motor in my dashboard is a one piece molded piece of plastic and the clip part of it broke and it's bouncing around in my dashboard. They actually had the nerve to say it's not covered because the motor still turns. They claim "we don't cover hardware" . . . the motor housing includes the clips, they're not separate. Astonishingly cheap excuse to not pay a claim. It's impossible to replace the clips without replacing the motor, it's all one piece. Intellectually dishonest and criminal. Their sales guys spent so much time convincing me that "we're not the cheap company that will nickel and dime you and try to wiggle out of paying any claims" . . . well that was clearly a lie. I'm getting a prorated refund and spending my money somewhere that has ethics and treats customers with respect. Humble advice, don't waste your money, they won't pay your claim.
By Dan B.
If I could give this place a - score I would. Do NOT DO IT!! THEY WILL RIP YOU OFF AND AFTER CANCELING THEY STILL TOOK NEXT MONTHS PAYMENT OUT. THEY WILL LIE TO YOU AND PROMISE YOU COVERAGE BUT THEY DONE. JON IS THE BIGGEST PIECE OF EMPLOYEE OF THE YEAR. RUDE, LIES, JUST DONT DO IT...
By Sherry V.
Like most of the bad reviews, yet here is another. Took our "platinum plan" warranty-covered truck in for brakes knowing full well that we would have to pay for them. No problem there. The repair shop found an issue with the ABS system, which per my contract, is fully covered. Select Auto Protect denied the claim and won't pay for the repair due to neglect. They assume we neglected the ABS system??? Don't see how that is possible. We have only driven the truck 2,170 miles since we bought it and obtained the warranty. There is no way we neglected the ABS system. They won't refund our money for the warranty, nor will they repair the issue that should be covered. I asked to speak to the manager and was told he was the manager and that no one was over him. I asked to speak to corporate and he said they don't have a phone number. PS - THEIR "MAILING" ADDRESS IS VIRTUAL - THE OFFICE IS NON-EXISTANT! AVOID SELECT AUTO PROTECT! *Edit due to their response: "we welcome the opportunity to discuss your policy concerns" is a complete lie. You won't return my calls or emails and won't refund my money which per the "contract" is doable. And Jeff of the shop never said that the truck shouldn't be driven. He personally told me that he never said that to you.
By Donna F.
Response from Select Auto Protect· Dec 5, 2022
Donna, thank you for your review. We take your feedback very seriously and we welcome the opportunity to discuss your policy concerns. Based on the diagnosis we received from the repair facility, it was determined that the car had a leaking master cylinder, issues with the ABS module and a failed control unit. There is no way to determine what failure occurred first, however, the repair shop was adamant that the car should not have been driven at all. Please see Filing a Claim, Subsection 2 of your policy which states that “This Contract will not cover the damage caused by continued operation… This may require You to stop driving Your Vehicle, pull off to a safe area of the road to have Your Vehicle towed.” For these reasons, the claim was denied. We apologize for any inconvenience and/or frustration you have experienced in your attempts to resolve this matter.
This is the WORST company and warranty ever. Be careful guys. They just sell you the policy and if something happen they never care about you and your car. This company is a SCAM. Please DO NOT BUY !!!!
By Arif G.
Bought the warranty in October 2021 had my first claim for a problem with starter motor after reporting the problem on Monday to the workshop got no reply. Wednesday I went back to find out what was happening finally got a response from Select Auto the workshop was told to do diagnostic on the starter motor and phone for a authorization this was on Wednesday they did not return calls until Friday and when the workshop told them that they removed the starter and checked it . They installed a new starter to to check the ring gear teeth and found that there was still a problem with the starting . They told select auto protect what they had done and because they had fitted a new starter the entire claim will not be paid as it was not authorized , now I am stuck with a truck that does not start and a warranty that the does not work Paid $2250 never had a claim first claim total mess up.Now to cancel they will pay only $1500 on a cancelled contract be warned this company does have a very good customer serves relation once you have paid your money they do not care
By Alan C.
Just signed up! Was very easy and a great process all my questions were answered and I was never rushed off the phone! Hopping making a claim is as easy as it was to sign up!! Will update review after first claim thanks!
By Chris
Rubbish experience. Didn’t want to help or pay out for ridiculous reasons. Shameful.
By Darren R.