Brooke was great
Brooke was great! Very professional and answered all of my questions. Expressed the importance of having a trusted extended warranty company. I signed up and am excited to be covered.
By Christoper O.
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
369 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a leading car warranty provider, we are proud to offer our customers the best and most competitive coverage plans in the industry. Our extensive experience in the field allows us to tailor our plans to meet the unique needs of our customers, offering comprehensive protection at affordable prices.We stand behind our commitment to providing top-notch customer service, transparent terms and conditions, and hassle-free claims processing. Our experienced team is available to assist our customers with any questions or concerns they may have, ensuring they receive the support they need when they need it.Furthermore, we constantly strive to improve our services to better meet the evolving needs of our customers. From the flexibility of our plans to the efficiency of our claims processing, we are dedicated to providing the best possible experience for our customers.Overall, we believe that our dedication to quality, affordability, and customer satisfaction sets us apart as the best and most competitive car warranty company in the industry. We are confident that our customers will agree that choosing us for their extended car warranty needs is a wise and beneficial decision.
Nova Warranty (novawarranty.com) has 369 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
369 approved reviews, newest moderated first
Brooke was great! Very professional and answered all of my questions. Expressed the importance of having a trusted extended warranty company. I signed up and am excited to be covered.
By Christoper O.
Joe was great, friendly, informed and professional, although quite short in height..
By Sam W.
The gentleman answered all my questions and was very helpful.
By Peter C.
Just as I should’ve suspected, you buy a warranty to cover your vehicle and when something breaks, they deny your claim surprise surprise not surprised! Do yourself a favor don’t bother buying these warranties because all they’ll do is create heartache in your life. I paid just about $5000 for a warranty that was supposed to cover me for five years and when my transmission went apparently there were three bullet points that they pulled out but they had no problem taking $2000 for a year of coverage and then they don’t cover anything. I ended up paying out of my pocket for everything. Thanks Nova!!👍
By Mark G.
Joe was excellent with the service he provided. He was very detailed oriented with all the information regarding the warranty. He answered all the questions and took his time.
By babu B.
My representative Kevin(even though I don’t know him personally) appeared, in my humble opinion to be honest, sincere and to the point. I talked with three #Warranty companies and he’s the only one that told me he was my direct contact, gave me his phone number and his email and he either answered or responded in a timely manner, which was important because the other companies were just a cattle call. I hope I don’t need to use the warranty for my truck, but if I do, I feel confident everything will be fine. Thank you, nova and thank you, Kevin.
By Kendall Y.
There was no pressure to purchase, Joe was knowledgeable about nova warranty coverage, for a monthly and unlimited mileage,I can use my dealer for any repairs.
By Neil S.
The Nova company is Fantastic !!! Prices are fair and when you speak to a rep. about getting protection for your car, they speak clearly and friendly, no high pressure. I spoke with a gentleman named Kevin Parker, he made getting my second car a breeze to add to my plan. Not much more I can say, they're just great to work with.
By Harry B.