Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
369 reviews
Nova WarrantySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a leading car warranty provider, we are proud to offer our customers the best and most competitive coverage plans in the industry. Our extensive experience in the field allows us to tailor our plans to meet the unique needs of our customers, offering comprehensive protection at affordable prices.We stand behind our commitment to providing top-notch customer service, transparent terms and conditions, and hassle-free claims processing. Our experienced team is available to assist our customers with any questions or concerns they may have, ensuring they receive the support they need when they need it.Furthermore, we constantly strive to improve our services to better meet the evolving needs of our customers. From the flexibility of our plans to the efficiency of our claims processing, we are dedicated to providing the best possible experience for our customers.Overall, we believe that our dedication to quality, affordability, and customer satisfaction sets us apart as the best and most competitive car warranty company in the industry. We are confident that our customers will agree that choosing us for their extended car warranty needs is a wise and beneficial decision.
Nova Warranty (novawarranty.com) has 369 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 10 reviews with 4 stars · Clear filters
I was impressed with the great customer service experience I received from Joe during our talks after the original policy was purchased and during the weeks after I had decided not to buy that vehicle. I had hoped to find the right vehicle but it did not happen and I was again impressed with how well the refund was processed. I will plan on coming back to Nova Warranty when I find the vehicle that fits my needs. Thanks Joe.
By customer
Your rating of 10.0 also what NICK said about the warrant , if it's all the truth .. I,m going to be happy ....!!
By Sccott S.
have tried twice to file a claim and cannot get a representative to contact my dealer! all anyone gets is the runaround from an answering service!!! This was my original review with one star on 3/10/26. Today on the 14th I had a very good conversation with a representative named Jeffery and some of my concern's may or may not have been the fault of Nova and have been addressed the work is going forward on my vehicle and I am a happy customer.
By bill
Nick was very polite very knowledgeable with what I was needing as far as service and was able to communicate what nova could offer me.
By Aron H.
Tom is easy to get along with and to get in business with! That’s why I purchased the warranty from you! Walt Jennier
By Walt J.
Nick Holden Was very good to explain ever thing
By Jeff
Mr Lucas spoke with knowledge and made sure that if I had any questions he would answer them, and if I have any issues in the future I can call him. Therefore over all he made the process smooth.
By Tony M.
Lucas Miller a Sales Rep for Nova was very kind and helpful. He answered all my questions and followed up in a profesional manner. He gave you breathing space with your decision making. To sum it up; It was a good experience.
By Diana S.
