Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
148 reviews
Sam's Furniture & AppliancesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sam's Furniture & Appliances has been saving customers money since 1946! We offer the best Lease to Own option around - our low cash prices mean you will save regardless of how you choose to pay, cash, no interest terms or our in house Lease to Own program.Sam's features the best products of the brand names you know - like Ashley Furniture, Samsung electronics, Whirlpool & Amana appliances and more. When you shop at Sam's, you are doing business with a name you can trust! About Sam's SmartLease to Own program: If you need help building or repairing your credit, Sam's is the place for you! Our monthly payment price are based on our low cash prices, so you know you are getting a great deal regardless of how you choose to pay. The Early Payoff program is excellent - whenever you are ready to own the products, you simply pay the remaining cash price. It's easy and will save you a ton of money! And we report your payment history, each month, to all 3 major credit bureaus - the more on time payments you make, the better you can help improve your credit score. These are just some of the many benefits of Sam's SmartLease to Own program! For more information, give us a call at 817-665-5050 or visit your nearest Sam's Furniture location!
Sam's Furniture & Appliances (samsfurniture.com) has 148 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
148 approved reviews, newest moderated first
When I went to get my furniture it was all good, I paid it off no payments. When I got delivery.The furniture looked like it been used it was all scratched and in bad shape. Called many times and nothing when they came in they tried to use a maker to cover the scratches but they made it worse. First and last time I will ever use them
By MARIA
I love this store when I went to choose a couch to buy everybody was helpful courteous everyone there is really friendly the prices are excellent and the quality of furniture is excellent
By DONNA F.
very good I will be back also peoples were nice
By Cheryl B.
Very friendly and helpful sales person
By MITCHELL M.
My first experience with Sam's was great! I bought a bed and it's truly an amazing product. Sturdy and looks great. Delivery was prompt as well. My second experience was TERRIBLE!!!! I bought a sectional and ottoman and the initial delivery took 5 weeks just for the sectional. I had moved and was close to the end of my pregnancy and nesting but couldn't do much because my furniture was taking so long. They kept saying it was backordered. So WHY LET A PERSON BUY IT?! They wouldn't deliver the couch without the Ottoman unless I paid for delivery twice is what I was told even though it wasn't my fault. So I went 5 weeks without my furniture when they had the couch in but just not the stupid ottoman. That was before I complained so much that they finally delivered it just before I gave birth. I ordered in March I didn't get all of my stuff until May!
By S.Marie K.
Great quality in products. Good customer service
By SONYA G.
I miss Leigh. After 30 years, This will be my last purchase.
By WILLIAMR.III W.
Response from Sam's Furniture & Appliances· Sep 29, 2017
Thank you for the review. We hope Sam's could continue to provide our exceptional service for you and your family.
I had excellent customer service and would recommend this company to anyone.
By TRUDY H.
Response from Sam's Furniture & Appliances· Sep 29, 2017
Thank you for your support! :)
