Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
148 reviews
Sam's Furniture & AppliancesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sam's Furniture & Appliances has been saving customers money since 1946! We offer the best Lease to Own option around - our low cash prices mean you will save regardless of how you choose to pay, cash, no interest terms or our in house Lease to Own program.Sam's features the best products of the brand names you know - like Ashley Furniture, Samsung electronics, Whirlpool & Amana appliances and more. When you shop at Sam's, you are doing business with a name you can trust! About Sam's SmartLease to Own program: If you need help building or repairing your credit, Sam's is the place for you! Our monthly payment price are based on our low cash prices, so you know you are getting a great deal regardless of how you choose to pay. The Early Payoff program is excellent - whenever you are ready to own the products, you simply pay the remaining cash price. It's easy and will save you a ton of money! And we report your payment history, each month, to all 3 major credit bureaus - the more on time payments you make, the better you can help improve your credit score. These are just some of the many benefits of Sam's SmartLease to Own program! For more information, give us a call at 817-665-5050 or visit your nearest Sam's Furniture location!
Sam's Furniture & Appliances (samsfurniture.com) has 148 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 16 reviews with 4 stars · Clear filters
I purchased furniture at sams had a problem with it tearing up within 5 months. I was very upset. sams stepped up . my warranty was honored. my sofa and loveseat are being replaced. if you want to do business with a great store and honest people shop at sams furniture store .
By jacqueline D.
Sam's Furniture has great prices and a great selection
By T. M.
I have been doing business with Sam's furniture for over 20 years. I love walking in the door and all the salesman know who i m. There is a salesman named Steve he is the best, he makes me laugh everytime i walk in there door. There is also Ken he will work with Steve and get everyone the best deal to make each customer happy when leaving the store. I have send them friends / family members and all of them leave Sam's furniture happy they went.
By SHERRY D.
One of the best most affordable furniture store in Texas really didn't have any issues and customer service was excellent!!!
By Kameka H.
staff were courteous and helpful
By DFW S.
I loved everything about my Sam's furniture experience. They have exceptional customer service, speedy delivery, an AWESOME warranty and a wide selection of furniture. I was trying to give it 4 1/2 but it wouldn't let me. The half is because the legs on my table keep falling apart.
By TIFFANY O.
Great customer service fair prices
By JOHN C.
Sam's had exactly what I was looking for! Good customer Service. Friendly Staff. Convenient Location. IRVING and PLANO TX are the Fastest Growing cities in TX right now, since many Large Business Headquarters are moving and building here! You NEED to KEEP a LOCATION in Irving!!! Thank you for your continued services. CLMoore
By CLM
